West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more
West Elm Company Culture
West Elm Culture
This score is derived from employee ratings & reviews2.3/5
West Elm's Overall Culture is rated F
Top Rated Culture Dimensions
Environment
D+Gender
DeNPS
DManager
D-Perks & Benefits
D-West Elm CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Alex Bellos
47 /100
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Diversity at West Elm
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at West Elm have rated Team, Environment, and Work Culture as the highest categories they have scored
Women at West Elm
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at West Elm have rated Environment, Team, and Outlook as the highest categories they have scored
West Elm eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-65
West Elm employees are -65% more likely to recommend West Elm as a great place to work
| 9% | Promoters |
|---|---|
| 17% | Passives |
| 74% | Detractors |
Working at West Elm
Working at West Elm is rated below average by 145 employees, across various culture dimensions. West Elm employees rate Environment highest among all categories, and think that Compensation and Leadership have the most room for improvement, putting West Elm’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in San Francisco. See below in detail how working at West Elm was rated by employees.
Overall Company Culture at West Elm
F
Overall Company Culture at West Elm is rated F
Last updated today
Bottom
5%
West Elm ranks in the Bottom 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
West Elm Employee Reviews
Out of 173 West Elm employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping West Elm improve their work culture.
| Positive Reviews | 29% |
|---|---|
| Constructive Feedback | 71% |
Positive Reviews From West Elm Employees
- What are some of the best things about your team?Passionate, hard working kind people
- What did you like most about the interview process?easy going and was able to be honest
- What makes you most happy at work?being creative and seeing new product
Constructive Feedback From West Elm Employees
- Why do you feel undervalued and what would make you feel better about your compensation?More equitable pay- thank good ess for NY law of transparency of salary when job posting- eye opening
- Why do you feel undervalued and what would make you feel better about your compensation?No growth opportunities and not for lack of trying.
- What needs to change to make the company culture better?CEO and leadership team should all chsnge
West Elm Company Information
West Elm Company Overview
West Elm is an upscale retail store that features contemporary furniture designs and other housewares.
West Elm Mission, Vision & Values
West Elm Mission & Values
At west elm, we make it simple to express your personal style at home with unique, affordable, authentic, responsible products.
| Headquarter | San Francisco, CA United States of America |
|---|---|
| Website | www.westelm.com |
| Founding Date | 2002 |
| Company Status | Private |
West Elm Competitors
West Elm competitors include Houzz, Dot & Bo, Wayfair, and Ethan Allen. West Elm ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how West Elm compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
West Elm Employees
145 employees at West Elm have reviewed West Elm across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 145 West Elm employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at West Elm are mostly dissatisfied with their total compensation at West Elm, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at West Elm are mostly dissatisfied with their team. 145 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at West Elm are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at West Elm believe the environment at West Elm is negative. Most Participants believe the pace of work at West Elm is extremely fast. About 64% of the employees at West Elm work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at West Elm are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining West Elm - Employee Onboarding
The prevailing opinion from employees about joining West Elm is that the company was prepared on their first day. West Elm employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
West Elm KPIs and OKRs
Employees’ understanding of West Elm's KPIs and OKRs is essential for its success. Out of 1 West Elm employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
West Elm CEO & Leadership
West Elm CEO - Alex Bellos
47 /100
West Elm’s CEO Alex Bellos started in this role in 2017. Alex’s approval rate is lower compared to CEOs at similar sized companies, putting Alex in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Francisco. Alex Bellos’s employees rank West Elm in the Bottom 25% for Environment, in the Bottom 10% for Manager, and in the Bottom 10% for Perks And Benefits. Bellos is generally unpopular with West Elm employees, but ranks especially low with employees in the Design department, and by employees with Over 10 Years experience and Male employees. However, employees in the Sales department have a slightly more favorable view of the CEO.
West Elm Leadership
The West Elm Executive Team is rated a “F” and led by CEO Alex Bellos, Senior Vice President inventory Management Sara Meer, and Regional Vice President of Sales William Kissel
Alex Bellos CEO / President
Alex Bellos serves as the CEO / President of West Elm.
William Kissel Regional Vice President of Sales
William Kissel serves as the Regional Vice President of Sales of West Elm. William started at West Elm in September of... read more
Jennifer Morgan SVP, Digital & Marketing
Jennifer Morgan serves as the SVP, Digital & Marketing of West Elm. Jennifer started at West Elm in March of 2018.... read more
Josie Driscoll Director, Contract Business Development
Josie Driscoll serves as the Director, Contract Business Development of West Elm. Josie started at West Elm in June of... read more
Arnau Sayos Vice President, Creative Design, West Elm at Williams-Sonoma, Inc.
Arnau Sayos serves as the Vice President, Creative Design, West Elm at Williams-Sonoma, Inc. of West Elm. Arnau started... read more
Rebecca Andrews Vice President Of Merchandising
Rebecca Andrews serves as the Vice President Of Merchandising of West Elm. Rebecca started at West Elm in May of 2017.... read more
West Elm Salaries
How much does West Elm pay?
How much do people at West Elm get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at West Elm is $131,026, or $62 per hour, while the estimated median salary is $136,082, or $65 per hour.
At West Elm, the highest paid job is a General Counsel at $245,662 annually and the lowest is an Admin Assistant at $46,198 annually. Average West Elm salaries by department include: Sales at $153,195, Admin at $61,090, HR at $142,701, and Legal at $245,662. Half of West Elm salaries are above $136,082.
60 employees at West Elm rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 180 ratings) while 60 employees at West Elm rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 61 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $74k | $74k | 1st Percentile |
17th Percentile $104k | $104k | 17th Percentile |
33rd Percentile $135k | $135k | 33rd Percentile |
50th Percentile $185k | $185k | 50th Percentile |
67th Percentile $241k | $241k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $298k | $298k | 100th Percentile |
$131,026*
Average Compensation
$136,082*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
West Elm Salaries by Department
Diversity & Inclusion at West Elm
Diverse employees at West Elm score the company 46/100 across various culture categories, placing West Elm in the Bottom 5% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at West Elm across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
West Elm Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
West Elm PTO
West Elm's PTO and Vacation policy typically gives 15-20 days off a year. West Elm's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
West Elm Careers
West Elm Jobs
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Overview of Candidates Interested in West Elm on Comparably
Candidates By Department
Design | 50% | |
|---|---|---|
All Industries | 50% |
Candidates By Location
San Francisco | 100% |
|---|
Frequently Asked Questions regarding West Elm
Who is the CEO of West Elm?
West Elm CEO is Alex Bellos, their score by employees is 47
What is West Elm eNPS?
The eNPS for West Elm is -65
What is the salary for Senior Product Manager in West Elm?
Senior Product Manager average salary in the US is 160k
What are the salaries in the Sales in West Elm?
The average salaries for Sales in West Elm is 153k
Who are West Elm competitors?
West Elm main competitors are Houzz, Dot & Bo, Wayfair, Ethan Allen
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