eNPS at West Elm | Comparably
West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more
EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
1222

eNPS at West Elm

West Elm's Employee Net Promoter Score (eNPS) is -65, as rated by 116 employees. Employee Net Promoter Score tracks West Elm employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at West Elm to a friend? Today, 9% of West Elm employees would encourage their friends to become coworkers, whereas 17% are neutral and 74% would not recommend working at West Elm to their friends.

Last updated a month ago.

Where This Score Ranks West Elm's eNPS

  • BOTTOM
    15%

    In the Bottom 15% of 1539 Similar Sized Companies on Comparably

  • BOTTOM
    10%

    In the Bottom 10% of 792 Nearby Companies in San Francisco

  • 6th

    6th place versus 5 competitors rated on Comparably

-63
Feb
-65
Jul
-65
Aug
-66
Sep
-66
Nov
-65
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks West Elm's eNPS the Highest?
Department - Sales -25/100
Experience - 1 to 3 Years -25/100
Gender - Female -55/100
Who Ranks West Elm's eNPS the Lowest?
Experience - Over 10 Years -100/100
Gender - Male -100/100
Department - Design -86/100

West Elm eNPS At a Glance

West Elm employees are less likely to recommend West Elm as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Sales department and employees with 1 to 3 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at West Elm to a friend?” Based on 116 ratings, West Elm ranks 6th place versus its 5 competitors and is right below Dot & Bo.

Compared to other companies in San Francisco, West Elm falls into the Bottom 10% of 792 companies. The last rating was provided a month ago.

West Elm's eNPS Trendline

  • West Elm-65
  • Other Companies in San Francisco
  • Similar Size on Comparably

West Elm's eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
15%

West Elm ranks in the Bottom 15% of other companies on Comparably with 501-1,000 Employees for eNPS Score.

  1. Krispy Kreme
    -63
  2. Cambia Health Solutions
    -63
  3. Riverbed Technology
    -64
  4. West Elm
    -65
  5. Poly
    -67
  6. Telvista
    -67
  7. Life.com
    -67

West Elm's eNPS Rank Against Other Companies Nearby

BOTTOM
10%

West Elm ranks in the Bottom 10% of other companies in San Francisco for eNPS Score.

  1. Verifone
    -60
  2. Zazzle
    -60
  3. HPE
    -61
  4. West Elm
    -65
  5. Poly
    -67
  6. Hightail
    -67
  7. Trunomi
    -67

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