West Elm Employee Reviews
Out of 183 West Elm employee reviews, 31% were positive. The remaining 69% were constructive reviews with the goal of helping West Elm improve their work culture. The Design team, with 54% positive reviews, reports the best experience at West Elm compared to all other departments at the company.
What do you like best about the leadership team?
Its recently become a female lead team
Very encouraging and motivating. Work is dilligent
empowers me to make the decisions to help our customers
What is the best part about your compensation package?
The summer Fridays and time off if I was ever allowed/encouraged/expected to use it. Management puts their failings and needs above these perks being utilized.
Dont use them, wasnt offered.
5 weeks of total paid time off split between PTO, Vacation time, and sick time.
inexpensive and comprehensive compensation package
What are some of the best things about your team?
The staff and employees are generally hopeful, helpful, smart, hardworking and care about doing good work. They help each other and show up with the beat attitudes for the repetative reminders from the top that they constantly fail.
Passionate, hard working kind people
They are fun to be around
Team can laugh and have fun after stressful or difficult customers. We support each other and keep the vibe low key.
Team tries hard and does their best
Review from Design Dept
What is most positive about the culture and environment at your company?
Some managers can make the culture positive and some will make you want to call out for the day so you don't have to work with them
Client interactions and back of house
Review from Design Dept
The team...most everyone works hard and shares fun stories about they're lives.
It is nice when my scheduling manager doesnt complain.
The employees and office setting
What did you like most about the interview process?
easy going and was able to be honest
Meeting discussions were interesting and engaging
Review from Design Dept
Responded in a timely manner
The content producer who interviewed me was great. Great attitude, extremely personable and held an actual convo.
simple, phone interview with pointed questions
What makes you most happy at work?
My team. The people who show up and make the best every day regardless of the repetative hopelessness created by the atmosphere of last minute announcements of failure and always scrambling to meet last minute changes due to leaders not being responsive to their created deadlines.
being creative and seeing new product
Getting a big sale or a client saying i did a good job
Review from Design Dept
Creating spaces for customers that get them excited about their newly designed room or rooms. Closing a sale is exciting!
seeing a customer happy with their space and clocking out.
What do you like best about your company?
The products and the sheer talent of people there