Destination Pet società ha sostenuto
Destination Pet is a nationwide community of skilled and passionate pet professionals dedicated to providing total pet health care. Through our innovative Connected Care approach, we’ve created a network of experts across all pet and vet care services making it easy for our clients to give their pets the best lives possible. leggi di più
I took on a failing center that had a plethora of issues to fix from a mice infestation to a toxic unruly staff. I received very minimal assistance with this. I’ve made amazing progress but there’s so much more to be done but the company just keeps cutting hou
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Not well put together. All talk without effective implementation. And very little follow through. The company is purchasing centers too quickly without having a solid foundation. Often times management makes unrealistic decisions that do not align with company financial goals such as labor.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Practice what you preach. Actually adhere to company values.
Che cosa sta andando male e come può essere migliorato?
Assist centers on an individual basis. Hire more RMs. Ours is spread too thin and cannot give the attention necessary to my region's centers.
Che cosa deve fare il gruppo dirigente per migliorare?
Practicing what they preach. Actually adhering the to the pillars they constantly talk about it. Following through, lots of lofty goals but no completion. Improve on quality of care.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Leadership/corporate support in implementing SOPs to set team up for success. A center manager can only supervise so much solo. Especially at high volume center. Hiring quality candidates is also difficult because pay is so low.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I got a tiny 2% raise after pulling my center out of the gutter with little assistance from management. I fixed labor, brought customers back, was profitable, among other achievements. I am salaried and feel taken advantage of especially if I need to work OT.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I got a tiny 2% raise 2 months late (from my 1 year). My RM accidentally set the raise to be active for the next pay period rather than the current (like my associates were receiving). When I asked if this could be changed she said ?
Che cosa deve fare il gruppo dirigente per migliorare?
Follow through. In terms of company values - walk the talk. It's all hot air. Many centers are struggling with little assistance. The company is expanding too fast without putting the time into individual centers that are struggling. The one size fits all approach is not working. Centers need help.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Assist centers on an individual basis. The one size fits all approach has not worked. Send out an implementation specialist who will be at centers for a few weeks at least. We had one come for a few hours who made some vague suggestions without considering labor, logistics, etc. Totally unrealistic.
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