Non-stop client interaction without sufficient training to handle the volume and answers. Support staff is overworked.
they go to bat for us
Overall, I believe in the company and the product. I think they do take their call center employees for granted, and that part has gotten worse. I do, however, LOVE my coworkers
Overall experienced is great but my concern is about my bonus and conpensation as needed very badly
Strong team, strong brand, strong assets