Effective management. Someone who actually cares about staff.
Remove current incompetent local management. Incentivize workers. be truthful. provide training.
Have managers who do not lie or discriminate. Pay equity from managers down to floor staff.
What meetings? The manager comes in, goes to his office, and does not interact with stff.
First, have a formal set of procedures to follow. Second, ask the same questions of each applicant. Third, always have two people in the roon with person to be interviewed. Have results be meaasurable and observable.
Current management needs to be fired/removed. New management needs to be qualified, trained, and vetted. Where is the training program for ANYONE? Actually audit - really audit and not look the other way. Follow up on failures and place the emphasis on management.