The charge nurse is very understanding about workers stressful jobs and shortage of employees.
There is good communication with all CNAs. They are helpful and understanding of residents and coworkers.
Hire more workers to be able to get vacation dates approved and in case personal emergencies arise.
Hire more help and listen to needs of residents and employees with a follow through positive solutions.
They need to occupy more employees in each working shift. Give part-time workers opportunities to cover regular workers shifts when they are in their vacation. Vacations are not being approved due to shortage of workers.
The DON did not have any say of the hiring part of the interview. Only the administrator had the interview and say so of hiring. In other facilities I have worked before the DON had the final decision due to the knowlege of what the work should entail with residents and their conditions.