Sava Senior Care Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Very rewarding I love the management team in building right now
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I hate my job - I am currently seeking employment elsewhere. I would never recommend this company.
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What do you like best about the leadership team?
Care of staff and wellbeing of staff
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We work together to care for the resident
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What does the leadership team need to get better at?
The residents quality of life, basic care, and psychosocial needs
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Management is utterly lacking. The facility always have a problem with maintaining the supplies that are needed to provide care to the residents, as well as making sure the facility is fully staffed; the RCS to residents ratio is always off! The only one suffering are the residents.
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Leadership/ administrative staff micro manage and do not promote team work and have no respect for the direct care staff.
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Caring. No one stays long so when we get new administrative staff they don't know the residents of staff and since they are under short term contracts they aren't invested on making long-term improvements.
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effective communication along with appreciation and recognition and conservationism the most. lots of wasted supplies, electricity,...food!
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What is the best part about your compensation package?
My 41k my life insurance
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For a person with a family - the healthcare package and the cost of the health insurance can be crippling - I truly wish they could figure out a better and more affordable plan.
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Why do you feel undervalued and what would make you feel better about your compensation?
No raise in 7 yesrs
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Acknowledgement of cost of living increases
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annual raise would be nice even if very small..along with recognition through decorations and or activities for staff members and more activities for residents that are also informative. also should post more pictures of staff around the building and maybe on the website for each different building.
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The facility that I am employed at is by far the lowest paying skilled facility in my area, especially for the level of care that is required for most of the residents.
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You get nothing. The pay rate is terrible!!!
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What are some of the best things about your team?
Teamwork compassion caring helpfullness lovingly towards other
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They do Care about the residents
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integrity and willingness to continuously try to improve the residents health.
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You have some teamwork but the upper people will not lift a finger to help at all
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We work together to care for the resident
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What do your coworkers need to improve and how could you work together better?
Team work does not exist. Some of the other RCS are just mean and evil to the residents I am scared to go into the rooms with a few of the other worker, in fear of what they may do or say to the residents.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Caring about the residents and post op position patients
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Giving quality care to the residents, with what little supplies I am afforded, always seem to make my day at work worth while.
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What needs to change to make the company culture better?
Well they get rid of all the great workers and keep the worst workers. Get rid of administration and bring better people in
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Heas staff to listen to front line staff and have respect
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It's a constant negative environment because employees are always fighting and complaining about everything.
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Residents first make everything easier
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What did you like most about the interview process?
you got to meet all the department heads. there was a specific criteria in order to be apart of their team which no longer appears relevant now. and the interview was very interpersonal and in depth; it allowed the candidate the chance to be very expressive and the employer also.
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The positive energy of the Human Resource rep.
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The time that was put into it for the understanding of all involved
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Positive about changes for cultural and psychosocial nedds
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What would you improve about your company's interview process?
Organization and positive vibes and the truth
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Different head staff, a nurse willing to work or one with real experience
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What makes you most happy at work?
the companionship that is developed from continued interactions. very interesting to learn what has made a person that person. you just never know.
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What's going wrong and how can it be improved?
More help..working short staffed is a bummer
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Residents are surviving not thriving
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There needs to be more management and policies enforced. You cannot run a business when people don't show up or when they do they are over an hour late and don't care about the patients.
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What do you like best about your company?
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What would you most like to see improved at your company?
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