
The only product is service. Our customers wait days, weeks, and even months for cars to be delivered. Their products are then delivered late to their own customers.
A cost of living wage increase that keeps up with current inflation would be a good start. Every year our health insurance costs go up which effectively cancels any raise.
Communication within the company is the worst. After 150+ years they still can't figure out how to railroad. Every management team has a different idea and approach. All these ideas conflict with one another.