Destination Pet Empresa reivindicada
Destination Pet is a nationwide community of skilled and passionate pet professionals dedicated to providing total pet health care. Through our innovative Connected Care approach, we’ve created a network of experts across all pet and vet care services making it easy for our clients to give their pets the best lives possible. consulte Mais informação
I took on a failing center that had a plethora of issues to fix from a mice infestation to a toxic unruly staff. I received very minimal assistance with this. I’ve made amazing progress but there’s so much more to be done but the company just keeps cutting hou
Brevemente descreva a sua experiência na companhia.
Not well put together. All talk without effective implementation. And very little follow through. The company is purchasing centers too quickly without having a solid foundation. Often times management makes unrealistic decisions that do not align with company financial goals such as labor.
O que precisa melhor na cultura da empresa?
Practice what you preach. Actually adhere to company values.
O que está ruim e como pode melhorar?
Assist centers on an individual basis. Hire more RMs. Ours is spread too thin and cannot give the attention necessary to my region's centers.
No que a equipe de líderes deveria melhor?
Practicing what they preach. Actually adhering the to the pillars they constantly talk about it. Following through, lots of lofty goals but no completion. Improve on quality of care.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Leadership/corporate support in implementing SOPs to set team up for success. A center manager can only supervise so much solo. Especially at high volume center. Hiring quality candidates is also difficult because pay is so low.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I got a tiny 2% raise after pulling my center out of the gutter with little assistance from management. I fixed labor, brought customers back, was profitable, among other achievements. I am salaried and feel taken advantage of especially if I need to work OT.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I got a tiny 2% raise 2 months late (from my 1 year). My RM accidentally set the raise to be active for the next pay period rather than the current (like my associates were receiving). When I asked if this could be changed she said ?
No que a equipe de líderes deveria melhor?
Follow through. In terms of company values - walk the talk. It's all hot air. Many centers are struggling with little assistance. The company is expanding too fast without putting the time into individual centers that are struggling. The one size fits all approach is not working. Centers need help.
O que precisa melhor na cultura da empresa?
Assist centers on an individual basis. The one size fits all approach has not worked. Send out an implementation specialist who will be at centers for a few weeks at least. We had one come for a few hours who made some vague suggestions without considering labor, logistics, etc. Totally unrealistic.
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