West Elm – Customer service. Two adult household. Discovered a flaw in $150 marble and metal table 13 months after purchase. The rep would not even entertain a discussion. Gave us a companu to call for repairs where you pay for it out of pocket. This item did not hold up at all.

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. consulte Mais informação

Customer service. Two adult household. Discovered a flaw in $150 marble and metal table 13 months after purchase. The rep would not even entertain a discussion. Gave us a companu to call for repairs where you pay for it out of pocket. This item did not hold up at all.

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The products and the sheer talent of people there

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It was ok when I got paid

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Started off great 4 years ago but the place has gone to hell

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I moved up fast from seasonal to furniture and it is a learn on the job kind of job. i love it

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Really talented people who work there, unfortunately the executive team is incompetent.

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