Bank of America Employee Reviews

Great benefits decent pay. Very hard to move up in company. 100s of customer service positions but above that very limited. Normal call center high call volume job. Mental health eventually starts to deteriorate after taking 80+ calls a day.

I love my job! Cabt stand exoress scripts! I do NOT recommend express scripts to any company or to any person they should be shut down in my opinion

Good work culture I know.

I absolutely love the company. I have had nothing but great experiences while working for them.

Nepotism, low benefits, micro-managers. Unlawful operation as the risk appetite is extreme. No structure or processes.

They are great in every way

Leadership teams are responsible and responsive.

Concerned with my daily flexibility and happiness.

They leave top performers alone and let them do their job. But at the same time they do not support you when issues arise.

Patient and knowledgeable. He's a good lead.

Respecting work life balance for top performers

Listening to employees, paying employees a fair salary for the work they do.

Less BS and less CYA and less showboating

Change or better traning their upper managements

Treating employees with respect and not holding them to unrealistic standards.

Cash Bonus and stock awards.

Not so much compensation--but benefits.

Price and took care of me in the past.

It is guarenteed if I actually perform or dont. Would be nice if it motivated me to work harder but quite easy just to flop around.

Benefits and profit sharing are one of the best

Getting the same opportunities as the “inner crow

Not a good package for experience.

Raises above or at least even to inflation. A system for boni could be implemented.

alot of work but not enough pay

Need to match industry standards

Very smart people, hard workers, and always trying to excel.

Realistic about our limitations & the fact that we will never be a market leader

Nice people as a whole.

comradery and connections and teamwork

My team: dedicated, engaged, high performers

Pleasant and easy to talk to but didn't know anything about anything and it showed. Direct result of SLT's attrition layoff's/

More work and less wasting time

More effective communications that are rooted in reality

RTO is a concern during covid

There's no camaradarie and don't feel included

Lots of time and attention to employee development, a lot of resources for up-training, networking, volunteering.

Team lead is great to work with

We have common goals and get along in general.

collabrative culture, but not everyone is working as hard

The employees socialize with each other.

Better culture and better pay

I don't even know where to start? I think it depends on your department but my department (the small business call center) is so negative. The job is very hard, the goals are unreasonable, everybody is micro managed to death. The entire department is a revolving door (people leaving the comp).

Promote talebt development across all levels of the organization. Raise the bar in hiring

More sincere appreciation and less lies

Leadership's lack of regard for employees

The interview process was quick and effective. Interviewers were prepared and had a formal process.

Meeting the varying degrees of people

The interviewer was friendly and knowledgeable

It was over 20 years ago. I don’t really rememb

Nothing stands out. Was fifteen years ago

Keep it on goal, experienced people

Try not to oversell and lowball new people

Remove layers of bureaucracy; more transparency.

Clearer expectations and more timely process. Hiring managers take weeks to months to make a decision. Unprofessional and inconsiderate of people trying to move on with their lives and make personal decisions

Put quality Interviewers who can actually interview.

Opportunities to learn, achieve results, and make a difference.

I am close to home

Getting off of work at end of day

The fact i get to do what i love everyday and share it with my coworkers

I enjoyed my job most when I was working from home. At that time I didn't know the culture at BOA was so awful, now that I am at the office nothing makes me happy

Redeployment job types should be considered on type of work.

Offer more incentives or perks

Lack of transparency around salary and compensation

All the answers to the previous questions

Terrible management. Company says career is in your hands, but a manager ultimately stifles opportunities and hinders growth. Managerial skills are inconsistent amongst senior leadership team.

Our CEO is a wonderful leader

My colleagues (excluding my boss).

The way they care about their employees and their clients.

The pay is pretty good

The work is exciting and fun

Consistent executive leadership that aligns with core values

BOA needs policies that allow the customers to feel valued. BOA would rather close accounts all day and open new ones instead of retaining current customers

Compensation structure; HR function; and more targeted communication.

for more raises and better bonuses

More opportunities for advancement.