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When i first started i loved it, it was more about customer experience, building rapport, and helping as much as possible, over the last couple years it has moved more towards pushing numbers and stats and less and less cx based. When changes are made are executed poorly cause issues systemwide
Что приносит вам больше всего счастья/радости на работе?
Money and working from home
В чем руководство должно стать лучше?
Rolling out changes and communication
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
We're expecting to do more and more and when other departments are disbanding the work load goes to another department thats already struggling, so they are expected to do more with no change in pay
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