Q&A With COUNTRY Financial Employees

Pension, 401k match, paid vacation, health, vision and dental options, Wellness at Work Program.

health, vision, dental, disability, pension plan, 401K, rewards program

Scheduled for 7.75 hour days, so it’s pretty easy to balance work and life.

manageable

They give training opportunities and choose people who seek out growth.

based on performance

I don’t like that you cannot plan farther ahead than your current shift bid that is 3-4 months even if you know you have a specific trip you would like to book 9 months away.

use PTO cautiously

Yearly. I haven’t been there for a full year, so I don’t know what the raises are like, but the starting pay on entry level is competitive.

received raise after 6 months employment

The management actually seeks out the input of everyone and implements their ideas if they make sense fiscally.

belief that my job performs significant function, improves claims process and clients trust in product

Very. The company is solid and as long as you hit your metrics, you’re not going to be randomly let go.

very secure

Be genuine and come prepared.

great resume, good attitude

Biweekly meetings and weekly stat updates to make sure you know where you stand at the end of each week and what areas need immediate improvement.

very timely and effective

Very. Every customer call is an opportunity to learn.

challenged in my position, have other outlets to pursue

Very diverse.

would like to see more diversity in leadership roles

Everything looks the same, but if you get lost, just go in a circle and you’ll find your way.

privacy cubicles

Wellness at Work Lunch and Learn opportunities to learn about financial well-being now and in the future, teach healthy habits as well as extended breaks for a walk once a week during the summer months to encourage you to get outside and be active.

BC/BS, work/life balance

A little above average.

good morale, team spirit

Technology updates are a growing pain but are also the fastest growing part of the company.

Phone interview, in person interview, a test and shadowing a person to see if you think it would be a fit.

Cooperative and helpful. Good at sharing their knowledge and helping everyone learn and grow without fear you may surpass them.

The CEO is retiring. The new CEO will take over in a few months. Time will tell.

Learning the next steps to be promoted and be challenged at an even higher level.

Strong financial core.

The inability to plan vacations in advance and having to accrue enough time before being able to take a vacation each year. If you don’t carry over from the prior year, you may have to wait several months into the following year before you can plan a trip. If you get sick and run out of time, you may not be able to take a vacation that’s already booked and has been paid.

There haven’t been any outings.

Most days I look forward to going to work. As with all jobs, there are days I’d rather sleep in, but it’s definitely got a good culture.

Those that are proactive in their learning and seek ways to work smarter and harder.

High volume with high expectations on performance pace and quality.