How's the leadership on the Sales team at Hallmark?

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I do not personally interact with leadership on the Sales team. However, there should be more feedback and input desired from people who are actually working on the floor of retails were the sales take place. Usually when a product comes in I know if it will sell or not. I feel it is a huge waste of money to receive product that won’t sell and then a few weeks later to have to discard it. Hallmark could save so much money with better communication between RMs and TSs interested in participating in product selection.