
The freedom I have to pursue other interests outside of work.
Their kindness and communication. Plus they're all smart and want to be here.
Everyone is really good at their craft and wants the team to collectively succeed.
They kept you updated on the process and timeline and were transparent about pay.
Everyone is kind, understanding, and realizes there is more to live than work and money.
Every employee could leave Help Scout and find a job making 20%+ more money tomorrow. If money & equity is your goal you should pick somewhere else. People don't work at Help Scout for the potential earnings, they work at Help Scout because of the quality of life they can build around work.