LegalZoom appears to be "Profits first" instead of people first. Production employees are forced to work excessive hours in office so LegalZoom can earn lots of money and not pass it on to their hardworking employees that moved the products/services.

It does not feel like LegalZoom cares about our unit - our work demands have always been excessive and are always increasing. This leads to a stressful work environment where we're always focus on productivity and can't partake in any workshops.

Better pay, let every employee be completely remote, not having mandatory overtime for the majority of the year, investing in better employees instead of outsourcing to STI, more sick leave/vacation, stop giving then taking away perks (such as lunch, wellness week), listen to employees more

If better training was provided. The current bonus pay system encourages certain (not all) coworkers to cherry-pick what orders they work to maximize their bonus pay and prevent rejections that will take away from bonus pay. This is not monitored so some of us are left to pick up the slack.

Definitely undervalue - the only way to feel better is if LegalZoom gave a fair wage. Every time employees bring up the fact that we're underpay LegalZoom just skirts the issue with "well we pay for your health insurance" and "working remote is a benefit" - a lot of employees are required in office.