Princess Cruises – customer service, ability for Captains Circle members to commununicate by phone with representatives

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Princess Cruises Заявленная компания

One of the best-known names in cruising, Princess Cruises is a global cruise and tour company. читать еще

СОТРУДНИКИ УЧАСТНИКИ: 353

ИТОГО РЕЙТИНГИ: 2061

СЕО: Jan Swartz

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customer service, ability for Captains Circle members to commununicate by phone with representatives

Other Employee Reviews for Princess Cruises

В целом опишите ваш общий опыт в текущей компании

Non-stop client interaction without sufficient training to handle the volume and answers. Support staff is overworked.

Что вам больше всего нравится в команде руководства?

they go to bat for us

В целом опишите ваш общий опыт в текущей компании

Overall, I believe in the company and the product. I think they do take their call center employees for granted, and that part has gotten worse. I do, however, LOVE my coworkers

Что можно улучшить в культуре компании?

The entire middle management needs to be overhauled and staffed with individuals who are qualified, experienced and enthusiastic in their position. This is currently not the case and there are many supremely unqualified individuals in key areas that destroy either moral, experience or revenue

В целом опишите ваш общий опыт в текущей компании

Overall experienced is great but my concern is about my bonus and conpensation as needed very badly

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Princess Cruises – customer service, ability for Captains Circle members to commununicate by phone with representatives

customer service, ability for Captains Circle members to commununicate by phone with representatives

Other Employee Reviews for Princess Cruises

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