All professional, all skilled at their jobs.
The day they gave me a job
The family like culture exhibited by all employees
Helping others do their jobs
Non-stop client interaction without sufficient training to handle the volume and answers. Support staff is overworked.
they go to bat for us
Overall, I believe in the company and the product. I think they do take their call center employees for granted, and that part has gotten worse. I do, however, LOVE my coworkers