ZipRecruiter Заявленная компания
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I love our product and my teammates/manager. Up until March, I would say working at ZipRecruiter was 10/10. But as of now, taking Usage account refund requests, and having to handle emotionally charged/even abusive customers, has been bad for my mental health.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
How helpful and supportive my peers are.
Чем вы больше всего довольны в вашем пакете компенсаций?
Pay, bonuses, paid vacation and paid sick time.
Что вам больше всего нравится в команде руководства?
Innovation in regard to handling WFH.
Каковы самые лучшие качества в вашей команде?
Everyone is happy to help each other. Little to no jealousy, I think everyone feels that there is enough to go around.
Что идёт не так, и как это можно улучшить?
In Retention, we have long exhausting conversations refusing Usage account refunds to customers. Hours spent every week with accounts we have no opportunity to earn commission on, yet our goals stay the same. Customers constantly tear into us about user experience issues that are not being addressed
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