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Amtrak Claimed Company

Amtrak Company Culture

Culture Score

This score is derived from employee ratings & reviews
3.3/5
Amtrak's Overall Culture is rated C

Top Rated Culture Dimensions

CEO Score

Top 40%Top 40% of Similar Size Companies on Comparably
Richard Anderson Amtrak's CEO
Richard Anderson
70 /100

Amtrak Mission, Vision & Values

Are your company's goals clear, and are you invested in them?

Mission Statement

Amtrak Mission: Delivering intercity transportation with superior safety, customer service and financial excellence.

Vision Statement

Moving America Where it wants to go We are not just a railroad; we are a company that moves people. We move customers where they want to go by responding to their wants and needs. And by doing so, we connect communities, economies and families that make our nation great.

Amtrak Culture At a Glance

85 employees at Amtrak have reviewed Amtrak across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 85 Amtrak employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Amtrak are pleased with their total compensation at Amtrak, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Amtrak are generally satisfied with their team. 85 Participants grade the quality of their coworkers a C. The majority believe the meetings at Amtrak are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Amtrak believe the environment at Amtrak is positive. Most Participants believe the pace of work at Amtrak is moderate. About 70% of the employees at Amtrak work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Amtrak are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Company Information

Address
Washington, DC 20001
United States of America
Website
www.amtrak.com
Founded
1970
Social sites

Company Description

We are not just a railroad; we are a company that moves people. With 21,000 route miles in the US running 300+ trains a day to 500 destinations.

Key Executives

Name & Title
Bio
Richard Anderson  CEO / President
Richard Anderson
CEO / President
Richard Anderson serves as the CEO / President of Amtrak.
Scot Naparstek  EVP/Chief Operations Officer
Scot Naparstek
EVP/Chief Operations Officer
Scot Naparstek serves as the EVP/Chief Operations Officer for Amtrak. Scot started at Amtrak in January of 2017. Scot is based in the Washington D.C. Metro Area.
Jim Flanagan  AVP, Technology and Operations
Jim Flanagan
AVP, Technology and Operations
Jim Flanagan serves as the AVP, Technology and Operations for Amtrak. Jim started at Amtrak in April of 2000. Jim is based in the Washington D.C. Metro Area.
Jason Molfetas  CIO and EVP of Business Technology Solutions
Jason Molfetas
CIO and EVP of Business Technology Solutions
Jason Molfetas serves as the CIO and EVP of Business Technology Solutions for Amtrak. Jason started at Amtrak in December of 2016. Jason is based in the United States.
Emmet Fremaux  VP Marketing & Product Development
Emmet Fremaux
VP Marketing & Product Development
Emmet Fremaux serves as the VP Marketing & Product Development for Amtrak. Emmet started at Amtrak in December of . Emmet is based in the Washington D.C. Metro Area.
Kerry McKelvey  VP of Marketing
Kerry McKelvey
VP of Marketing
Kerry McKelvey serves as the VP of Marketing for Amtrak. Kerry started at Amtrak in December of 2017. Kerry is based in the Washington D.C. Metro Area.
Brian Schwab  Senior Director, Corporate Security
Brian Schwab
Senior Director, Corporate Security
Brian Schwab serves as the Senior Director, Corporate Security for Amtrak. Brian started at Amtrak in September of 2014. Brian is based in the Washington D.C. Metro Area.
Mark Rose  Sr. Director, Reservation Sales and Customer Service
Mark Rose
Sr. Director, Reservation Sales and Customer Service
Mark Rose serves as the Sr. Director, Reservation Sales and Customer Service for Amtrak. Mark started at Amtrak in August of 2007. Mark is based in the Baltimore, Maryland Area.
Albert Durr  Executive Support Manager
Albert Durr
Executive Support Manager
Albert Durr serves as the Executive Support Manager for Amtrak. Albert started at Amtrak in June of 2013. Albert is based in the Washington D.C. Metro Area.
Kathleen Smith  Director, IT
Kathleen Smith
Director, IT
Kathleen Smith serves as the Director, IT for Amtrak. Kathleen started at Amtrak in December of . Kathleen is based in the Greater New York City Area.

HR Leaders

Name & Title
Bio
Jennifer Charlton  Senior Director / Senior Human Resources Business Partner
Jennifer Charlton
Senior Director / Senior Human Resources Business Partner
Jennifer Charlton serves as the Senior Director / Senior Human Resources Business Partner of .
Barbara Hanna  director human resources
Barbara Hanna
director human resources
Barbara Hanna serves as the director human resources of .
Christina Wu  Director Human Resources Technology
Christina Wu
Director Human Resources Technology
Christina Wu serves as the Director Human Resources Technology of .
Jan Kelly  Director Benefits
Jan Kelly
Director Benefits
Jan Kelly serves as the Director Benefits of Amtrak. Jan currently resides in the Greater Philadelphia Area.
Ramona Vela  Director Human Resources Business Partner
Ramona Vela
Director Human Resources Business Partner
Ramona Vela serves as the Director Human Resources Business Partner of Amtrak. Ramona currently resides in the Greater Philadelphia Area.
W WanVeer  Director OD & Talent Management
W WanVeer
Director OD & Talent Management
W WanVeer serves as the Director OD & Talent Management of Amtrak. W currently resides in the Washington D.C. Metro Area.
Tyonna Herron-Boyce  Director, HR Employee Service Center
Tyonna Herron-Boyce
Director, HR Employee Service Center
Tyonna Herron-Boyce serves as the Director, HR Employee Service Center of Amtrak. Tyonna currently resides in the Greater Philadelphia Area.
Walter Livingston  Director, Supplierd Diversity
Walter Livingston
Director, Supplierd Diversity
Walter Livingston serves as the Director, Supplierd Diversity of Amtrak. Walter currently resides in the Greater Philadelphia Area.
Craig Kramer  Diversity,Veteran & Amtrak Police Department Recruitment Manager
Craig Kramer
Diversity,Veteran & Amtrak Police Department Recruitment Manager
Craig Kramer serves as the Diversity,Veteran & Amtrak Police Department Recruitment Manager of Amtrak. Craig currently resides in the Washington D.C. Metro Area.
jessica florencia  Human Resources Mgr
jessica florencia
Human Resources Mgr
jessica florencia serves as the Human Resources Mgr of Amtrak. jessica currently resides in the Orange County, California Area.
Lakisha Gordon  Lead Benefits Analyst
Lakisha Gordon
Lead Benefits Analyst
Lakisha Gordon serves as the Lead Benefits Analyst of Amtrak. Lakisha currently resides in the Greater Philadelphia Area.
Rebecca Paterson  Lead Human Resources Generalist
Rebecca Paterson
Lead Human Resources Generalist
Rebecca Paterson serves as the Lead Human Resources Generalist of Amtrak. Rebecca currently resides in the Greater Philadelphia Area.
Michael Duncan  Senior Director, Comp/Benefits/HR Technology
Michael Duncan
Senior Director, Comp/Benefits/HR Technology
Michael Duncan serves as the Senior Director, Comp/Benefits/HR Technology of Amtrak. Michael currently resides in the Washington D.C. Metro Area.
Bill Hall  Senior Manager - Employee Benefits
Bill Hall
Senior Manager - Employee Benefits
Bill Hall serves as the Senior Manager - Employee Benefits of Amtrak. Bill currently resides in the Greater Philadelphia Area.
Tj Pinnock  Senior Talent Acquisition Specialist
Tj Pinnock
Senior Talent Acquisition Specialist
Tj Pinnock serves as the Senior Talent Acquisition Specialist of Amtrak. Tj currently resides in the Greater New York City Area.
Angela Schiavello  Sr Director, Human Resources Business Partner
Angela Schiavello
Sr Director, Human Resources Business Partner
Angela Schiavello serves as the Sr Director, Human Resources Business Partner of Amtrak. Angela currently resides in the Greater Philadelphia Area.
James Croft  Sr Manager Benefits
James Croft
Sr Manager Benefits
James Croft serves as the Sr Manager Benefits of Amtrak. James currently resides in the Greater Philadelphia Area.
Jackie Picariello  Sr Manager Talent Acquisition, Corporate
Jackie Picariello
Sr Manager Talent Acquisition, Corporate
Jackie Picariello serves as the Sr Manager Talent Acquisition, Corporate of Amtrak. Jackie currently resides in the Greater Philadelphia Area.
Amy Beachell  Sr. Director of Talent Acquisition and HR Employee Service Center
Amy Beachell
Sr. Director of Talent Acquisition and HR Employee Service Center
Amy Beachell serves as the Sr. Director of Talent Acquisition and HR Employee Service Center of Amtrak. Amy currently resides in the Greater Philadelphia Area.
Tonia McMillan  Sr. Director, Human Resources Business Partner
Tonia McMillan
Sr. Director, Human Resources Business Partner
Tonia McMillan serves as the Sr. Director, Human Resources Business Partner of Amtrak. Tonia currently resides in the Greater Philadelphia Area.
Mike Krissinger  Talent Acquisition, Corporate - Mechanical, Law, Procurement
Mike Krissinger
Talent Acquisition, Corporate - Mechanical, Law, Procurement
Mike Krissinger serves as the Talent Acquisition, Corporate - Mechanical, Law, Procurement of Amtrak. Mike currently resides in the Greater Philadelphia Area.
Donna DiDomenico  AVP HR, Learning, Development, Engagement, & Performance
Donna DiDomenico
AVP HR, Learning, Development, Engagement, & Performance
Donna DiDomenico serves as the AVP HR, Learning, Development, Engagement, & Performance of Amtrak. Donna currently resides in the Greater New York City Area.
Jenaya Smith  Senior HR Professional
Jenaya Smith
Senior HR Professional
Jenaya Smith serves as the Senior HR Professional of Amtrak. Jenaya currently resides in the Greater Philadelphia Area.
Michael Ramirez  Sr. Director, HR Operations
Michael Ramirez
Sr. Director, HR Operations
Michael Ramirez serves as the Sr. Director, HR Operations of Amtrak. Michael currently resides in the Washington D.C. Metro Area.
Tracee Bolden  Human Capital Technology Analyst
Tracee Bolden
Human Capital Technology Analyst
Tracee Bolden serves as the Human Capital Technology Analyst of Amtrak. Tracee currently resides in the Baltimore, Maryland Area.
Robin Brown  Human Resources Manager
Robin Brown
Human Resources Manager
Robin Brown serves as the Human Resources Manager of Amtrak. Robin currently resides in the United States.
Suzanne Allen  Manager Human Resources
Suzanne Allen
Manager Human Resources
Suzanne Allen serves as the Manager Human Resources of Amtrak. Suzanne currently resides in the Greater Boston Area.
Tiffany Baynard  Senior Human Resources Representative
Tiffany Baynard
Senior Human Resources Representative
Tiffany Baynard serves as the Senior Human Resources Representative of Amtrak. Tiffany currently resides in the Greater Philadelphia Area.
Jomi Kleinz  Sr HRIS Analyst
Jomi Kleinz
Sr HRIS Analyst
Jomi Kleinz serves as the Sr HRIS Analyst of Amtrak. Jomi currently resides in the Greater Philadelphia Area.
Tracey Forte  Sr. Human Capital Representative
Tracey Forte
Sr. Human Capital Representative
Tracey Forte serves as the Sr. Human Capital Representative of Amtrak. Tracey currently resides in the Greater Philadelphia Area.

Amtrak Employee Reviews

Positive Reviews
69%
69%
31%
Constructive Feedback
31%

Positive Reviews from Employees

What is the best part about your compensation package?

I still need time to go over a lot of things

What do you like best about the leadership team?

You have your good the bad

What are some of the best things about your team?

Not team players they're out for theselves

Constructive Feedback from Employees

What needs to change to make the company culture better?

Have management not be afraid to make decisions to better the work environment.

Why do you feel undervalued and what would make you feel better about your compensation?

Management seeing a problem within and actually doing something about to make it better for the whole of the warehouse vs one or 2 employees.

What does the leadership team need to get better at?

Actually managing and taking control and making decisions to better the warehouse as a whole vs one or 2 employees.

A Day in the Life
A Day in the Life
Amtrak employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Amtrak report the work pace is moderate
Work Pace
A Day in the Life
83% of Amtrak employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Amtrak employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Amtrak employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Amtrak employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
67% of Amtrak employees call their work environment positive
Environment

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Anonymous Q&A with Amtrak Employees

Most Recent Q&A

Bottom
30%

Leadership Score

In the Bottom 30% of similar sized companies on Comparably

Trending upThis category score has been trending up 2% since last month
64
out of 100
Executive rating?
70
out of 100
CEO rating?
71
out of 100
Manager rating?
Top
15%

Compensation Score

In the Top 15% of similar sized companies on Comparably

Trending upThis category score has been trending up 1% since last month
Paid fairly?
Satisfied with benefits?
Bottom
40%

Team Score

In the Bottom 40% of similar sized companies on Comparably

Trending upThis category score has been trending up 1% since last month
Coworker interaction?
73
out of 100
Quality of coworkers?
Bottom
45%

Environment Score

In the Bottom 45% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
7 or less
15%
8
55%
10
12%
12
9%
More than 12
9%
Work hours per day?
Extremely fast
21%
Comfortably fast
24%
Moderate
33%
A bit slow
12%
Bureaucratic
10%
Pace at work?
Positive
67%
Negative
33%
Positive work environment?
Top
50%

Outlook Score

In the Top 50% of similar sized companies on Comparably

Trending upThis category score has been trending up 1% since last month
70
out of 100
Future outlook?
Fantastic
25%
Good
28%
Neutral
34%
Bad
13%
Terrible
0%
Customer perception?
Excited going to work?

Amtrak H1B Visa

In 2019, Amtrak applied for 12 H1B visas. Of the work permits applied for, 92% were approved.

Work Permit Application Outcome

Amtrak has a total of 20000 employees

12
Total Applied
  • 92% Granted (11 out of 12)
  • 8% Denied (1 out of 12)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 12)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 12)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Amtrak

Top
40%

Amtrak currently ranks in the Top 40% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Amtrak

Top
50%

Amtrak currently ranks in the Top 50% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably
23
eNPS Score
52%Promoters
19%Passives
29%Detractors

Amtrak Culture Video

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Amtrak Competitors Video

Amtrak Competitors

  1. 1st
    Greyhound Lines
    73 / 100
  2. 2nd
    Amtrak
    66 / 100
  3. 3rd
    BNSF Railway
    50 / 100

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Tuition Reimbursement
Employee Stock Purchase Plan

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