Amtrak Claimed Company
We are not just a railroad; we are a company that moves people. With 21,000 route miles in the US running 300+ trains... read more
EMPLOYEE
PARTICIPANTS
95
TOTAL
RATINGS
886
...
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Amtrak Competitors

Amtrak competitors include Greyhound Lines and BNSF Railway. Amtrak ranks 1st in CEO Score on Comparably vs its competitors. See below how Amtrak compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See Amtrak Culture vs Competitors:

Amtrak Competitors at a Glance

Product Quality Score Comparison

Amtrak Ranks 2nd in Product Quality Score

113 Customers rate Amtrak's Product Quality Score a 3.7/5, which ranks it 2nd against its competitors, below BNSF Railway.

  1. 1st
    BNSF Railway
    4 / 5
  2. 2nd
    Amtrak
    3.7 / 5
  3. 3rd
    Greyhound Lines
    1.5 / 5
NPS Comparison

Amtrak Ranks 2nd in Net Promoter Score

127 Customers rate Amtrak's Net Promoter Score a 15, which ranks it 2nd against its competitors, below BNSF Railway. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Amtrak to a friend?”.

  1. 1st
    BNSF Railway
    43
  2. 2nd
    Amtrak
    15
  3. 3rd
    Greyhound Lines
    -68
Pricing Score Comparison

Amtrak Ranks 2nd in Pricing Score

103 Customers rate Amtrak's Pricing Score a 3.5/5, which ranks it 2nd against its competitors, below BNSF Railway.

  1. 1st
    BNSF Railway
    3.9 / 5
  2. 2nd
    Amtrak
    3.5 / 5
  3. 3rd
    Greyhound Lines
    1.7 / 5
Customer Service Comparison

Amtrak Ranks 2nd in Customer Service

95 Customers rate Amtrak's Customer Service a 3.8/5, which ranks it 2nd against its competitors, below BNSF Railway.

  1. 1st
    BNSF Railway
    4 / 5
  2. 2nd
    Amtrak
    3.8 / 5
  3. 3rd
    Greyhound Lines
    1.5 / 5
Overall Culture Score Comparison

Amtrak Ranks 2nd in Overall Culture Score

95 Employees rate Amtrak's Overall Culture a 65/100, which ranks it 2nd against its competitors, below Greyhound Lines. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Greyhound Lines
    70 / 100
  2. 2nd
    Amtrak
    65 / 100
  3. 3rd
    BNSF Railway
    50 / 100
eNPS Comparison

Amtrak Ranks 1st in Employee Net Promoter Score

71 Employees rate Amtrak's Employee Net Promoter Score a 24, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Amtrak to a friend?”.

  1. 1st
    Amtrak
    24
  2. 2nd
    Greyhound Lines
    -10
  3. 3rd
    BNSF Railway
    -53
Gender Score Comparison

Amtrak Ranks 2nd in Gender Score

10 Employees rate Amtrak's Gender Score a 70/100, which ranks it 2nd against its competitors, below Greyhound Lines. The Gender Score tracks how positively women rate their experience at Amtrak.

  1. 1st
    Greyhound Lines
    79 / 100
  2. 2nd
    Amtrak
    70 / 100
  3. 3rd
    BNSF Railway
    70 / 100
Diversity Score Comparison

Amtrak Ranks 2nd in Diversity Score

12 Employees rate Amtrak's Diversity Score a 67/100, which ranks it 2nd against its competitors, below Greyhound Lines. The Diversity Score tracks how positively diverse employees rate their experience at Amtrak.

  1. 1st
    Greyhound Lines
    80 / 100
  2. 2nd
    Amtrak
    67 / 100
  3. 3rd
    BNSF Railway
    47 / 100
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