DSW – Always putting the customer first, at least in theory | Comparably

DSW – Always putting the customer first, at least in theory

DSW Inc. is a United States branded footwear and accessories specialty retailer operating 326 shoe stores in 40 states read more
EMPLOYEE
PARTICIPANTS
614
TOTAL
RATINGS
4790

Always putting the customer first, at least in theory

What does the leadership team need to get better at?

Consistency of policies, treating their people as they would want to be treated, gain some form of integrity

What's going wrong and how can it be improved?

Extremely limited payroll; constantly cutting payroll while increasing daily tasks. In the end it negatively affects the customer experience

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