DSW Sales Manager Employee Reviews | Comparably
DSW Inc. is a United States branded footwear and accessories specialty retailer operating 326 shoe stores in 40 states read more
EMPLOYEE
PARTICIPANTS
608
TOTAL
RATINGS
4776

DSW Sales Manager Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are kind and accepting

Review from Sales Dept

They come up with new ways to teach us how to make sales better.

Review from Sales Dept

Helpful knowledgeable positive hardworking team oriented

Review from Sales Dept

They listen to their staff

Review from Sales Dept

Easy to work with and clear communicators

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

The leadership team needs more diversity. There are literally no people of color at the executive level

Review from Sales Dept

Consistency of policies, treating their people as they would want to be treated, gain some form of integrity

Review from Sales Dept

I was 17 working after 11pm on school nights, I was the only cashier for 6 hours at a time with extremely long lines, some days I would work from 7 in the morning to 7 in the evening with no breaks, I trained new employees that were paid more, and I never got a raise. I quit after 6 months.

Review from Sales Dept

Treating employees with respect and not cutting hours for personal reasons.

Review from Sales Dept

Communication, team work, productivity and communication

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Nothing is the best about it.

Review from Sales Dept

I work part time so I have none

Review from Sales Dept

As a part timer you dont get benefits you do get PTO but no sick time

Review from Sales Dept

I get paid extra when I work on Sundays

Review from Sales Dept

Retirement options from a company you can trust

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Being recognized for my hard work more

Review from Sales Dept

I work and deal with people who are horrible about wearing masks and I get verbally assaulted over it and it's not my fault. It would be better if we got paid more for working in a pandemic

Review from Sales Dept

Undervalued by district leadership. Misunderstood, bullied and undermined.

Review from Sales Dept

I would feel better if I had gotten better treatment, if I was paid fairly, if I was scheduled for shifts more fairly, and if management didn't take advantage of high school children that didn't know the law!

Review from Sales Dept

If I got paid more for the amount of hours and effort I put into work.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

They are kind and accepting.

Review from Sales Dept

I love working with them

Review from Sales Dept

They're very fun people to be around, all of them are super nice and they're good to talk to.

Review from Sales Dept

Everyone is understanding and nice

Review from Sales Dept

open to the thoughts and ideas of others willing to explain or explore in compliance with company's guidelines

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Talk to the employees more so no one feels left out.

Review from Sales Dept

Open mindedness, compassion and honesty toward themselves and their teams.

Review from Sales Dept

Simply distributing work more evenly/ fairly, and being kinder to one another.

Review from Sales Dept

Less favoritism between coworkers and managers

Review from Sales Dept

My coworkers were very helpful, except a few who didn't train well.

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

It is friendly and very kind.

Review from Sales Dept

That we are allowed to express ourselves in the way we want

Review from Sales Dept

The ability to train and develop some high quality talent.

Review from Sales Dept

Always putting the customer first, at least in theory

Review from Sales Dept

Nothing at all is positive.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Everything needs to change. I have severe stress and anxiety disorder because of my experience working with DSW.

Review from Sales Dept

Corporate actually caring about store clerks.

Review from Sales Dept

the assistant manager could be a little better at my location. he has incredibly unpredictable moods and treats his staff like he's better than them sometimes. Other than that the culture is fantastic.

Review from Sales Dept

Be more encouraging of workers

Review from Sales Dept

Above the store level they do not follow the company values. RDs and DMs work you till you drop and then still say you have not done enough even if you are beating all your KPIs. Someone is always doing better than you and if your not the top your nothing.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

The managers were understanding and accepting of me, and my availability

Review from Sales Dept

it was very casual and calm

Review from Sales Dept

I felt that I would be a good fit for the company based on my personal values and skills that I had at the time.

Review from Sales Dept

Very easy to get the job

Review from Sales Dept

I was asked questions about myself and they were good at reading my personality.

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

A more streamlined and organized process

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Seeing my coworkers and managers and working.

Review from Sales Dept

Being able to talk with my coworkers

Review from Sales Dept

Seeing the kids and my breaks

Review from Sales Dept

being able to sell, its the best feeling to know that the product and value are appreciated by customers and that they know that you care not only about fashion but how they look and feel in the shoes they now love and adore

Review from Sales Dept

seeing my friends that I work with

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

There is a lack of diversity within DSW. The culture is not progressive and conducive to the success of African American people.

Review from Sales Dept

Extremely limited payroll; constantly cutting payroll while increasing daily tasks. In the end it negatively affects the customer experience

Review from Sales Dept

Treat your employees with respect.

Review from Sales Dept

Treat employees fairly and legally. Your stores have a policy where associates can't clock in until they have a walkie talkie which is located in a break room, yet timeclock is at the front of the store. This is illegal. Look it up. It's called asking employees to work off the clock.

Review from Sales Dept

The manager is very rude and controlling and petty.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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