Cracker Barrel Sales Department Employee Reviews
Briefly describe your overall experience at your company
Good company to work for so far. Been there for about a month
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The company is great however the problem lies with my manager
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What do you like best about the leadership team?
Nice to move up and make more money
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They are very personal with their employees.
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They care about their employees
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My leadership team is very responsive to almost every employee situation that can arise in our workplace.
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They are supporting and ready to help when im in the weeds.
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What does the leadership team need to get better at?
We need a NEW leader. A team who listens to all employees and takes action.
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Organizing, cleaning bathrooms and kitchen
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The leadership team needs to get better at not spreading rumors about the other workers, sharing personal information about the other workers without the workers consent.
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They need to get better at training, management and treating their employees correctly
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Too many rules and too much pressure on employees to sell.
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What is the best part about your compensation package?
Paid vacation as a part time employee, employee discount at any cracker barrel
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I like the amount of pay we are given, because it is fair.
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retirement plan and health insurance
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Flexible hours on the job while maintaining full time benefits. It's affordable, and discount stock options are a plus.
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Heat values and good selection.
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Why do you feel undervalued and what would make you feel better about your compensation?
I was told it would be full-time and that I would have benefits and found out that they don't hire full-time there and there are no benefits for part-time. They don't listen to anything you say they constantly talk down to you and the customers they're not there to help anybody but themselves.
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I feel undervalued due to poor leadership. Having support and a reason to work hard for the company could help improve this.
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Feel not valued at the work done. With low pay and few hrs
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Not being screamed at constantly would definitely help.
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New employees come in after us and get paid more.
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What are some of the best things about your team?
Everyone has a positive attitude and cares about the customers.
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Nice and caring. Easy to talk to and go to if you have a question or need help with something
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Nice people. Work great together
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My team is very close knit. It’s like a family. I
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Look out for each other
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What do your coworkers need to improve and how could you work together better?
Most of the coworkers were pretty decent to work with, but there were a good handful that were just like the management that were rude, disrespectful and thought that the job was about them and nobody else and you do what they tell you you don't question it then others think that they get breaks eve
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I believe my coworkers need to mind their business by not spreading rumors/ creating drama and we could all work together better.
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Again not spreading rumors about the other coworker and actually working together as a team instead of choosing favorites
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They could be more respectful and more attentive to their work
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New coworkers leave within their first month and for those who stay are nice and work together.
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What is most positive about the culture and environment at your company?
The customers are very nice
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As far as the retail side I would say interacting with the customers is the most positive
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Nothing, I dread going in because there is always something. I can't even ask for days off without worrying about being put back on the schedule
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Optimistic attitudes among my coworkers are the most positive things about the culture and environment at my company.
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The money I make is nice
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What needs to change to make the company culture better?
What needs to change is leadership. If we as employees felt we were heard/ respected our company culture/ atmosphere would be much better.
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They need to loosen up a bit on rules and they need to stop gossiping about one another and they need to become more organized
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Friendly managers would be a start.
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The restaurant managers and grill cooks are hostile. Maybe Hr could offer mandatory meetings where managers are taught how to talk to and handle their employees.
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Staff is stretched thin so we have no staff to support the volume of business in turn, we're frustrated and sometimes take it out on each other
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What did you like most about the interview process?
Due to the length of time ive been with the company, I do not remember my interview fully.
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The manager was very polite and professional
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That everything was very clear and if you needed elaboration then they had no problem doing so
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The fact that it was so short
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I liked the in-depth questions that my manager asked during the interview process.
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What would you improve about your company's interview process?
The interview could be more professional
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Manager was not too interested in talking and rushed
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Be on time like the person waiting to be interviewed was on time... Instead making someone wait an hour while u do ABSOLUTELY NOTHING!!!
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When people come in to interview, they're sat waiting for a manager for so long. I waited for almost thirty minutes once.
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Having people wait for up to an hour until they talk with them
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What makes you most happy at work?
A steady shift and everyone working and going smooth and happy guest
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Getting ready to start my day
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Doing work I enjoy Working with co workers They are like family
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The customers make me the most happy
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My coworkers and guests are the best thing.
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What's going wrong and how can it be improved?
Leasership is what is wrong. I believe new leadership is necessary to improve our environment. I do not think leadership should be fired, but possibly relocated.
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Certain managers at my location prefer certain employees and promote them because of their relationship and not because of the job they produce. The manager will treat the other employees badly and put his partner on a pedestal. He will compare the other employees to her and make them do the her job
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The work I do is menial, the conversations are clearly insincere, and these create a mind numbing experience when I work. Also when I go it is slow with little activity aside from the occasional spark of life.
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I used to look forward to work everyday, but it changed when we got a new retail manager. It also changed for me when I became aware of how our management lies to our staff.
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Let me just say this anytime a manager let's a girl call other girls to her place of employment to jump on her co worker and the manager just scolds the girl for leaving to avoid the situation and let's the other party keep their job it's a PROBLEM FOR ME!!! This is called a hostile work environment
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What do you like best about your company?
I liked it more when i first started with the company. It was much more professional. Held higher values.
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What would you most like to see improved at your company?
consistency with managers, everyone on the same page
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