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Corporate out of touch with store, blind to unethical management practices. Customers are sophisticated and polite. There are frequent comments on pricing discrepencies and the store looking run down. People ask if the store is closing. Very poorly run business losing both employees and customers.
What is most positive about the culture and environment at your company?
Even though people don't have a leveryone is friendly
Why do you feel undervalued and what would make you feel better about your compensation?
To be properly compensated for my sales and consistent and reliable work.
What are some of the best things about your team?
Everyone for the most part is really fun except most of the managers.
What did you like most about the interview process?
Short conversation and you're hired. Didn't feel like an interview. Recommend asking questions about scheduling and compensation opportunities.
What does the leadership team need to get better at?
Training management. They need to get with the times and learn to respect employees. Too many egomaniacs in management.
What's going wrong and how can it be improved?
Customers are frustrated with pricing in store being different from online. Registers are slow and require manually adjusting pricing which is time consuming. The senior management and store management need empathy training and an attitude adjustment.
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