69
out of 100
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J. Crew Competitors
J. Crew competitors include Abercrombie & Fitch Company, Aeropostale, Macy's, American Eagle Outfitters and Club Monaco. J. Crew ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how J. Crew compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
5th
Gender Rank
6th
Diversity Rank
5th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See J. Crew Culture vs Competitors:
J. Crew Competitors at a Glance
CEO Ratings Comparison
J. Crew's CEO Score Ranks 3rd
207 Employees at J. Crew rate James Brett a 63 out of 100, which ranks them 3rd below Aeropostale's CEO,Julian Geiger. Last rating was months ago.
- 1st
Fran HorowitzAbercrombie & Fitch Company131 Employees at Abercrombie & Fitch Company rate Fran Horowitz a 69 out of 100, which ranks them 1st out of J. Crew's competitors. Last rating was a month ago.
- 2nd
Julian GeigerAeropostale65out of 100133 Employees at Aeropostale rate Julian Geiger a 65 out of 100, which ranks them 2nd out of J. Crew's competitors. Last rating was 16 days ago.
- 4th
Jeff GennetteMacy's62out of 1002006 Employees at Macy's rate Jeff Gennette a 62 out of 100, which ranks them 4th out of J. Crew's competitors. Last rating was a day ago.
- 5th
Jay SchottensteinAmerican Eagle Outfitters62out of 100543 Employees at American Eagle Outfitters rate Jay Schottenstein a 62 out of 100, which ranks them 5th out of J. Crew's competitors. Last rating was a month ago.
- 6th
Patrice LouvetClub Monaco60out of 10025 Employees at Club Monaco rate Patrice Louvet a 60 out of 100, which ranks them 6th out of J. Crew's competitors. Last rating was months ago.
Product Quality Score Comparison
J. Crew Ranks 2nd in Product Quality Score
140 Customers rate J. Crew's Product Quality Score a 3.9/5, which ranks it 2nd against its competitors, below American Eagle Outfitters.
NPS Comparison
J. Crew Ranks 2nd in Net Promoter Score
176 Customers rate J. Crew's Net Promoter Score a 24, which ranks it 2nd against its competitors, below American Eagle Outfitters. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend J. Crew to a friend?”.
Pricing Score Comparison
J. Crew Ranks 2nd in Pricing Score
122 Customers rate J. Crew's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below American Eagle Outfitters.
Customer Service Comparison
J. Crew Ranks 2nd in Customer Service
111 Customers rate J. Crew's Customer Service a 3.9/5, which ranks it 2nd against its competitors, below American Eagle Outfitters.
Overall Culture Score Comparison
J. Crew Ranks 6th in Overall Culture Score
317 Employees rate J. Crew's Overall Culture a 60/100, which ranks it 6th against its competitors, below Club Monaco. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
J. Crew Ranks 5th in Employee Net Promoter Score
228 Employees rate J. Crew's Employee Net Promoter Score a -21, which ranks it 5th against its competitors, below American Eagle Outfitters. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at J. Crew to a friend?”.
Gender Score Comparison
J. Crew Ranks 6th in Gender Score
32 Employees rate J. Crew's Gender Score a 52/100, which ranks it 6th against its competitors, below Macy's. The Gender Score tracks how positively women rate their experience at J. Crew.
Diversity Score Comparison
J. Crew Ranks 5th in Diversity Score
27 Employees rate J. Crew's Diversity Score a 52/100, which ranks it 5th against its competitors, below Macy's. The Diversity Score tracks how positively diverse employees rate their experience at J. Crew.
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