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J. Crew Company Culture
J. Crew Culture
This score is derived from employee ratings & reviews2.8/5
J. Crew's Overall Culture is rated D+
Top Rated Culture Dimensions
Environment
B-CEO Rating
CeNPS
COutlook
C-Work Culture
C-J. Crew CEO
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
James Brett
64 /100
See More
Diversity at J. Crew
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at J. Crew have rated Environment, Team, and Work Culture as the highest categories they have scored
Women at J. Crew
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at J. Crew have rated Environment, Happiness, and Compensation as the highest categories they have scored
J. Crew eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-20
J. Crew employees are -20% more likely to recommend J. Crew as a great place to work
| 30% | Promoters |
|---|---|
| 20% | Passives |
| 50% | Detractors |
Working at J. Crew
Working at J. Crew is rated below average by 315 employees, across various culture dimensions. J. Crew employees rate Environment highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting J. Crew’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in New York. See below in detail how working at J. Crew was rated by employees.
Overall Company Culture at J. Crew
D+
Overall Company Culture at J. Crew is rated D+
Last updated 13 days ago
Bottom
25%
J. Crew ranks in the Bottom 25% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
J. Crew Employee Reviews
Out of 170 J. Crew employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping J. Crew improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
Positive Reviews From J. Crew Employees
- What do you like best about the leadership team?they are very understanding and kind
- What did you like most about the interview process?My first store director was amazing. Very thoughtful and asked the right questions to coincide with the job requirements.
- What makes you most happy at work?My coworkers - they are amazing and work so hard. Management needs training but I don’t know how you teach morals to grown adult
Constructive Feedback From J. Crew Employees
- What does the leadership team need to get better at?Communication teamwork and leadership in all sectors
- What does the leadership team need to get better at?Fairness and how to treat Associates.
- What does the leadership team need to get better at?communication, treating employees with respect, providing training and leading with professional integrity
J. Crew Company Information
J. Crew Company Overview
J. Crew is a clothing retailer with outlet stores, and an online and catalog business.
J. Crew Mission, Vision & Values
J. Crew Mission & Values
Quality is our highest priority. It’s in everything we do, from our design (always starting with the finest materials) and production (at the world’s most renowned factories, where much of the work is done by hand) to our personalized service.
Sustainability and Corporate Social Responsibility at J. Crew
When it comes to giving back, we feel it’s important to do what we can to help in the communities where our customers and associates live and work. We proudly support a wide range of nonprofit organizations both locally and around the globe.
| Headquarter | 770 Broadway New York City, NY United States of America |
|---|---|
| Website | www.jcrew.com |
| Founding Date | 1983 |
| Company Status | Private |
J. Crew Competitors
J. Crew competitors include Abercrombie & Fitch Company, Aeropostale, Macy's, and American Eagle Outfitters. J. Crew ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how J. Crew compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
J. Crew Employees
315 employees at J. Crew have reviewed J. Crew across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 13 days ago.
Overall, the 315 J. Crew employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at J. Crew are not very pleased with their total compensation at J. Crew, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at J. Crew are not very pleased with their team. 315 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at J. Crew are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at J. Crew believe the environment at J. Crew is positive. Most Participants believe the pace of work at J. Crew is comfortably fast. About 76% of the employees at J. Crew work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at J. Crew are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
J. Crew employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at J. Crew report the work pace is comfortably fast
Work Pace
A Day in the Life
76% of J. Crew employees look forward to interacting with their team every day
Coworkers
A Day in the Life
J. Crew employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
58% of J. Crew employees call their work environment positive
Environment
Joining J. Crew - Employee Onboarding
The prevailing opinion from employees about joining J. Crew is that the company was prepared on their first day. J. Crew employees concluded that their overall onboarding experience was positive. 40% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
J. Crew KPIs and OKRs
Employees’ understanding of J. Crew's KPIs and OKRs is essential for its success. Out of 7 J. Crew employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
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J. Crew CEO & Leadership
J. Crew CEO - James Brett
64 /100
James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in New York. James Brett’s employees rank J. Crew in the Top 40% for Environment, in the Bottom 35% for Outlook, and in the Bottom 35% for Work Culture. Brett is generally unpopular with J. Crew employees, but ranks especially low with employees with Entry Level experience, and by employees in the Marketing department and employees with the company for 2 to 5 Years. However, employees with the company for Less than 1 Year have a slightly more favorable view of the CEO. When compared to J. Crew’s competitors, James Brett ranks below both Aeropostale CEO Julian Geiger and Abercrombie & Fitch Company CEO Fran Horowitz.
J. Crew Leadership
The J. Crew Executive Team is rated a “D+” and led by CEO James Brett, Vice President Digital Product Angie Michaels, and Vice President Merchandising Dara Peck
James Brett CEO / President
James Brett serves as the CEO / President of J. Crew.
Angie Michaels Vice President Digital Product
Angie Michaels serves as the Vice President Digital Product of J. Crew.
Dara Peck Vice President Merchandising
Dara Peck serves as the Vice President Merchandising of J. Crew.
Elyssa Dimant Vice President, Global Brand Marketing, Digital Experience & Communications
Elyssa Dimant serves as the Vice President, Global Brand Marketing, Digital Experience & Communications of J. Crew.
James Mount Vice President - Digital Project Management
James Mount serves as the Vice President - Digital Project Management of J. Crew.
Jill Gold SVP Comp, Ben, HRIS
Jill Gold serves as the SVP Comp, Ben, HRIS of J. Crew.
Jill Hennessey-Brown Executive Vice President / Head of Stores
Jill Hennessey-Brown serves as the Executive Vice President / Head of Stores of J. Crew.
John Gietl SVP and GM North America - Factory Stores and factory.jcrew.com
John Gietl serves as the SVP and GM North America - Factory Stores and factory.jcrew.com of J. Crew.
Katie McVeigh SVP Merchandising
Katie McVeigh serves as the SVP Merchandising of J. Crew.
J. Crew Salaries
How much does J. Crew pay?
How much do people at J. Crew get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at J. Crew is $120,738, or $58 per hour, while the estimated median salary is $115,153, or $55 per hour.
At J. Crew, the highest paid job is a Director of Sales at $238,665 annually and the lowest is an Admin Assistant at $45,900 annually. Average J. Crew salaries by department include: Engineering at $147,374, Customer Support at $81,772, IT at $117,703, and Product at $162,060. Half of J. Crew salaries are above $115,153.
102 employees at J. Crew rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 304 ratings) while 96 employees at J. Crew rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 101 ratings).
Salaries contributed from J. Crew employees include job titles like HR Specialist and Corporate Counsel. Comparably data has a total of 0 salary records from J. Crew employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $176k | $176k | 50th Percentile |
67th Percentile $234k | $234k | 67th Percentile |
83rd Percentile $279k | $279k | 83rd Percentile |
100th Percentile $299k | $299k | 100th Percentile |
$120,738*
Average Compensation
$115,153*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
J. Crew Salaries by Department
Diversity & Inclusion at J. Crew
Diverse employees at J. Crew score the company 52/100 across various culture categories, placing J. Crew in the Bottom 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at J. Crew across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
J. Crew Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
Financial Benefits
- 401K / Retirement Plan
J. Crew PTO
J. Crew's PTO and Vacation policy typically gives 0-10 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is J. Crew's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. J. Crew's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
J. Crew Careers
J. Crew Jobs
No Recent Jobs found for J. Crew on Comparably
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H1B Visa
In 2019, J. Crew applied for 36 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
36
Total Applied
H1B Applications Outcome
- 100% Granted (36 out of 36)
- 0% Denied ( out of 36)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 36)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 36)
This data was calculated using publicly sourced data from OFLC Performance Data
Let J. Crew Know You Want To Work There
Overview of Candidates Interested in J. Crew on Comparably
Candidates By Department
Marketing | 33% | |
|---|---|---|
Operations | 33% | |
Sales | 33% |
Candidates By Location
New York City | 33% | |
|---|---|---|
Lindenhurst | 33% | |
Other | 33% |
Frequently Asked Questions regarding J. Crew
What is J. Crew address?
J. Crew location is at 770 Broadway
Who is the CEO of J. Crew?
J. Crew CEO is James Brett, their score by employees is 64
What is J. Crew eNPS?
The eNPS for J. Crew is -20
What is the salary for CS Rep in J. Crew?
CS Rep average salary in the US is 63k
What are the salaries in the Admin in J. Crew?
The average salaries for Admin in J. Crew is 53k
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