J. Crew Outlook Employee Reviews

My coworkers - they are amazing and work so hard. Management needs training but I don’t know how you teach morals to grown adult

Review from Sales Dept

My coworkers , and getting to sell to customers

Helping customers always and greeting

Review from Sales Dept

Helping customers, getting to know them on repeat visits.

Talking to my fave coworkers

The customers make me want to go and put in my best work.

Review from Sales Dept

I love the people I work with and I love for the customers to be happy.

Review from Operations Dept

every thing about work there

Review from Sales Dept

seeing all my coworkers everyday

Review from Sales Dept

interacting with my team and peers

Review from Sales Dept

The challenges of thinking about how to change the world of brands and fashion.

Customers are frustrated with pricing in store being different from online. Registers are slow and require manually adjusting pricing which is time consuming. The senior management and store management need empathy training and an attitude adjustment.

Pay more if you expect more and hire talented management

There is a huge disconnect with the customer. Customer perception in this industry should be priority #1. Unfortunately, the perception of the customer when visiting is a) the quality is not the same; b) they don't feel valued or appreciated; c) they are unlikely to return

Negativity is the overarching style of training in my store

Review from Sales Dept

Multiple years of bad management and shady ways of doing business need to be expelled.

More money less hours for starters

Review from Operations Dept

Invest in tech