Jimmy John's owns and operates a chain of restaurants that offers gourmet sandwiches. read more
The first nine years with the franchise were great. Year ten the owners sold to franchise to people who don't care about the company, let the store fall to ruin, and treat the employees like garbage. I was an AM, demoted to Innshop because I was "too expensive" and "Needed to be made an example."
What needs to change to make the company culture better?
Accountability with the owners and upper management. Effective communication. Actual training.
What would you improve about your company's interview process?
Actually vetting applicants and explaining the details of the job before hiring them.
What do your coworkers need to improve and how could you work together better?
They don't hold meetings, nothing is effectively communicated. We're expected to follow directions and don't ask questions.
What's going wrong and how can it be improved?
The owners are running this place into the ground. They need to actually invest into fixing the store and training personnel, both in the stores and upper management.
What does the leadership team need to get better at?
Pretty much none of them have been trained or if they have the owners tell ignore training. GM only has like a week of training and doesn't know anything about his position. Upper management do everything behind closed doors with little to no communication with staff and are cliquey.
Why do you feel undervalued and what would make you feel better about your compensation?
Because I work harder than anyone in my store, 50+ hours a week, having held every position within the store over a decade. They gaslight me and disregard any attempts to help them, then turn and blame me for stuff outside my control so they can knock me back down because I'm "expensive."
Other Employee Reviews for Jimmy John's
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