John Hancock Company Culture

Culture Score

This score is derived from employee ratings & reviews
3.4/5
John Hancock's Overall Culture is rated C+

Top Rated Culture Dimensions

CEO Score

Top 20%Top 20% of Similar Size Companies on Comparably
Marianne Harrison John Hancock's CEO
Marianne Harrison
74 /100

John Hancock Mission, Vision & Values

Are your company's goals clear, and are you invested in them?

Mission Statement

We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment.

John Hancock Culture At a Glance

61 employees at John Hancock have reviewed John Hancock across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 21 days ago.

Overall, the 61 John Hancock employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at John Hancock are generally satisfied with their total compensation at John Hancock, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at John Hancock are generally satisfied with their team. 61 Participants grade the quality of their coworkers a B. The majority believe the meetings at John Hancock are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at John Hancock believe the environment at John Hancock is positive. Most Participants believe the pace of work at John Hancock is moderate. About 72% of the employees at John Hancock work 8 hours or less.

Overall, the employees at John Hancock are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Key Executives

Name & Title
Bio
Marianne Harrison  CEO / President
Marianne Harrison
CEO / President
Marianne Harrison serves as the CEO / President of John Hancock.
Sebastian Pariath  Chief Operations Officer & CIO
Sebastian Pariath
Chief Operations Officer & CIO
Sebastian Pariath serves as the Chief Operations Officer & CIO of John Hancock Financial Services. Sebastian started at John Hancock Financial Services in Jan of 2013. Sebastian currently resides in the Greater Boston Area.
Pete Krockta  AVP, Application Support & IT Operations
Pete Krockta
AVP, Application Support & IT Operations
Pete Krockta serves as the AVP, Application Support & IT Operations of John Hancock Financial Services. Pete started at John Hancock Financial Services in Apr of 2015. Pete currently resides in the Greater Boston Area.
Donna LeBlanc  AVP Marketing Communications and Sales Operations
Donna LeBlanc
AVP Marketing Communications and Sales Operations
Donna LeBlanc serves as the AVP Marketing Communications and Sales Operations of .
Steven Hutcheon  VP and Head of Operations, Retirement Plan Services
Steven Hutcheon
VP and Head of Operations, Retirement Plan Services
Steven Hutcheon serves as the VP and Head of Operations, Retirement Plan Services of John Hancock Financial Services. Steven started at John Hancock Financial Services in Jan of 2018. Steven currently resides in the Greater Boston Area.
Tony Todisco  Vice President Information Technology, Retirement Plan Services
Tony Todisco
Vice President Information Technology, Retirement Plan Services
Tony Todisco serves as the Vice President Information Technology, Retirement Plan Services of John Hancock Financial Services. Tony started at John Hancock Financial Services in Feb of 2015. Tony currently resides in the Greater Boston Area.
Robert Donahue  Vice President, Information Technology
Robert Donahue
Vice President, Information Technology
Robert Donahue serves as the Vice President, Information Technology of John Hancock Financial Services. Robert started at John Hancock Financial Services in Jan of 2000. Robert currently resides in the Greater Boston Area.
Len Greuning  VP, Technology Officer
Len Greuning
VP, Technology Officer
Len Greuning serves as the VP, Technology Officer of John Hancock Financial Services. Len started at John Hancock Financial Services in May of 2017. Len currently resides in the Greater Boston Area.
Ronald Rovner  VP, National Sales & Distribution
Ronald Rovner
VP, National Sales & Distribution
Ronald Rovner serves as the VP, National Sales & Distribution of John Hancock Financial Services. Ronald started at John Hancock Financial Services in Oct of 2017. Ronald currently resides in the Charlotte, North Carolina Area.
Paul Bombard  Vice President Strategic Marketing Services
Paul Bombard
Vice President Strategic Marketing Services
Paul Bombard serves as the Vice President Strategic Marketing Services of John Hancock Financial Services. Paul started at John Hancock Financial Services in Apr of 2015. Paul currently resides in the Greater Boston Area.

HR Leaders

Name & Title
Bio
Sofia Teixeira  Head of U.S. Diversity & Inclusion
Sofia Teixeira
Head of U.S. Diversity & Inclusion
Sofia Teixeira serves as the Head of U.S. Diversity & Inclusion of .
Brad Douglas  Assistant Vice President Human Resources
Brad Douglas
Assistant Vice President Human Resources
Brad Douglas serves as the Assistant Vice President Human Resources of John Hancock Financial Services. Brad started at John Hancock Financial Services in May of 2016. Brad currently resides in the Greater Boston Area.
Rebekah Mueller  AVP, Human Resources
Rebekah Mueller
AVP, Human Resources
Rebekah Mueller serves as the AVP, Human Resources of John Hancock. Rebekah currently resides in the Greater Boston Area.
Daniel Nadeau  AVP, Human Resources, John Hancock Life Insurance Company
Daniel Nadeau
AVP, Human Resources, John Hancock Life Insurance Company
Daniel Nadeau serves as the AVP, Human Resources, John Hancock Life Insurance Company of John Hancock. Daniel currently resides in the Greater Boston Area.
Eric Vaughan  Director IT People Leader
Eric Vaughan
Director IT People Leader
Eric Vaughan serves as the Director IT People Leader of John Hancock. Eric currently resides in the Greater Boston Area.
Niklas Studer  Director IT Talent Leader
Niklas Studer
Director IT Talent Leader
Niklas Studer serves as the Director IT Talent Leader of John Hancock. Niklas currently resides in the Greater Boston Area.
Cherie Manning  Director of HR Reporting and Data Analytics
Cherie Manning
Director of HR Reporting and Data Analytics
Cherie Manning serves as the Director of HR Reporting and Data Analytics of John Hancock. Cherie currently resides in the Greater Boston Area.
Lee Blackwell  Director, U.S. Employee Relations & HR Policies
Lee Blackwell
Director, U.S. Employee Relations & HR Policies
Lee Blackwell serves as the Director, U.S. Employee Relations & HR Policies of John Hancock. Lee currently resides in the Greater Boston Area.
Ellie Harrison  Head of Human Resources
Ellie Harrison
Head of Human Resources
Ellie Harrison serves as the Head of Human Resources of John Hancock. Ellie currently resides in the Greater Boston Area.
Carly Carney  Senior Benefits Manager
Carly Carney
Senior Benefits Manager
Carly Carney serves as the Senior Benefits Manager of John Hancock. Carly currently resides in the Greater Boston Area.
Shawna Oliver-Kapp  Senior Director, US Benefits
Shawna Oliver-Kapp
Senior Director, US Benefits
Shawna Oliver-Kapp serves as the Senior Director, US Benefits of John Hancock. Shawna currently resides in the Greater Boston Area.
Sandra Colley  U.s. Director of Employee Relations/Workforce Diversity
Sandra Colley
U.s. Director of Employee Relations/Workforce Diversity
Sandra Colley serves as the U.s. Director of Employee Relations/Workforce Diversity of John Hancock. Sandra currently resides in the Lakeland, Florida Area.
Elizabeth Hartford  AVP, US Investments HR
Elizabeth Hartford
AVP, US Investments HR
Elizabeth Hartford serves as the AVP, US Investments HR of John Hancock. Elizabeth currently resides in the Greater Boston Area.
Heather Kristan  Campus Talent Acquisition Manager, North America
Heather Kristan
Campus Talent Acquisition Manager, North America
Heather Kristan serves as the Campus Talent Acquisition Manager, North America of John Hancock. Heather currently resides in the Greater Boston Area.
Sheila Chernicki  Director HRMS, PMO and Reporting
Sheila Chernicki
Director HRMS, PMO and Reporting
Sheila Chernicki serves as the Director HRMS, PMO and Reporting of John Hancock. Sheila currently resides in the Greater Boston Area.
Daniel Broadford  Senior Benefits Specialist
Daniel Broadford
Senior Benefits Specialist
Daniel Broadford serves as the Senior Benefits Specialist of John Hancock. Daniel currently resides in the Greater Boston Area.

John Hancock Employee Reviews

Positive Reviews
71%
71%
29%
Constructive Feedback
29%

Positive Reviews from Employees

What are some of the best things about your team?

Willing to help and answer questions.

What is the best part about your compensation package?

It's very comprehensive and much better than what I've had in previous jobs.

What do you like best about the leadership team?

They appear to be collaborative and very receptive to hearing ideas.

Constructive Feedback from Employees

What needs to change to make the company culture better?

Stop with the constant reorgs and layoffs

Sr. management sneaky and not transparent. Internally groups try to steal other people's jobs. Constant layoffs

What does the leadership team need to get better at?

Actually practicing the Values they tout vs lip service

A Day in the Life
A Day in the Life
John Hancock employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at John Hancock report the work pace is moderate
Work Pace
A Day in the Life
80% of John Hancock employees look forward to interacting with their team every day
Coworkers
A Day in the Life
John Hancock employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of John Hancock employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
John Hancock employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
63% of John Hancock employees call their work environment positive
Environment

Let John Hancock Know You Want To Work There

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Top
30%

Leadership Score

In the Top 30% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
59
out of 100
Executive rating?
74
out of 100
CEO rating?
71
out of 100
Manager rating?
Top
40%

Compensation Score

In the Top 40% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Paid fairly?
Satisfied with benefits?
Top
35%

Team Score

In the Top 35% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Coworker interaction?
78
out of 100
Quality of coworkers?
Bottom
35%

Environment Score

In the Bottom 35% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
7 or less
3%
8
69%
10
28%
12
0%
More than 12
0%
Work hours per day?
Extremely fast
14%
Comfortably fast
24%
Moderate
31%
A bit slow
7%
Bureaucratic
24%
Pace at work?
Positive
63%
Negative
37%
Positive work environment?
Bottom
30%

Outlook Score

In the Bottom 30% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
68
out of 100
Future outlook?
Fantastic
7%
Good
43%
Neutral
25%
Bad
18%
Terrible
7%
Customer perception?
Excited going to work?

John Hancock H1B Visa

In 2019, John Hancock applied for 50 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

50
Total Applied
  • 100% Granted (50 out of 50)
  • 0% Denied ( out of 50)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 50)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 50)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at John Hancock

Bottom
30%

John Hancock currently ranks in the Bottom 30% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at John Hancock

Top
50%

John Hancock currently ranks in the Top 50% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably
22
eNPS Score
55%Promoters
12%Passives
33%Detractors

John Hancock Culture Video

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John Hancock Competitors Video

John Hancock Competitors

  1. 1st
    Aflac
    82 / 100
  2. 2nd
    Lincoln Financial Group
    77 / 100
  3. 3rd
    John Hancock
    67 / 100
  4. 4th
    Prudential Financial
    0 / 100
  5. 5th
    unum
    0 / 100

Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance

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