John Hancock Competitors | Comparably
We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment. read more
EMPLOYEE
PARTICIPANTS
128
TOTAL
RATINGS
1058

John Hancock Competitors

John Hancock competitors include Aflac, Lincoln Financial Group, Prudential Financial and unum. John Hancock ranks 2nd in Diversity Score on Comparably vs its competitors. See below how John Hancock compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See John Hancock Culture vs Competitors:

John Hancock Competitors
RankCompanyScore
1Aflac82
2Lincoln Financial Group74
3John Hancock66

John Hancock Competitors at a Glance

Product Quality Score Comparison

John Hancock Ranks 2nd in Product Quality Score

62 Customers rate John Hancock's Product Quality Score a 2.6/5, which ranks it 2nd against its competitors, below Aflac.

  1. 1st
    Aflac
    2.8 / 5
  2. 2nd
    John Hancock
    2.6 / 5
  3. 3rd
    Lincoln Financial Group
    2.5 / 5
  4. 4th
    Prudential Financial
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Aflac56
2John Hancock52
3Lincoln Financial Group51
4Prudential Financial30
NPS Comparison

John Hancock Ranks 3rd in Net Promoter Score

69 Customers rate John Hancock's Net Promoter Score a -23, which ranks it 3rd against its competitors, below Lincoln Financial Group. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend John Hancock to a friend?”.

  1. 1st
    Aflac
    -18
  2. 2nd
    Lincoln Financial Group
    -22
  3. 3rd
    John Hancock
    -23
  4. 4th
    Prudential Financial
    -34
NPS Comparison
RankCompany Score
1Aflac-18
2Lincoln Financial Group-22
3John Hancock-23
4Prudential Financial-34
Pricing Score Comparison

John Hancock Ranks 3rd in Pricing Score

57 Customers rate John Hancock's Pricing Score a 2.5/5, which ranks it 3rd against its competitors, below Aflac.

  1. 1st
    Lincoln Financial Group
    2.8 / 5
  2. 2nd
    Aflac
    2.7 / 5
  3. 3rd
    John Hancock
    2.5 / 5
  4. 4th
    Prudential Financial
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1Lincoln Financial Group56
2Aflac55
3John Hancock50
4Prudential Financial35
Customer Service Comparison

John Hancock Ranks 3rd in Customer Service

51 Customers rate John Hancock's Customer Service a 2.3/5, which ranks it 3rd against its competitors, below Aflac.

  1. 1st
    Lincoln Financial Group
    2.8 / 5
  2. 2nd
    Aflac
    2.5 / 5
  3. 3rd
    John Hancock
    2.3 / 5
  4. 4th
    Prudential Financial
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Lincoln Financial Group56
2Aflac50
3John Hancock47
4Prudential Financial35
Overall Culture Score Comparison

John Hancock Ranks 3rd in Overall Culture Score

128 Employees rate John Hancock's Overall Culture a 66/100, which ranks it 3rd against its competitors, below Lincoln Financial Group. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Aflac
    82 / 100
  2. 2nd
    Lincoln Financial Group
    74 / 100
  3. 3rd
    John Hancock
    66 / 100
Overall Culture Score Comparison
RankCompany Score
1Aflac82
2Lincoln Financial Group74
3John Hancock66
eNPS Comparison

John Hancock Ranks 3rd in Employee Net Promoter Score

95 Employees rate John Hancock's Employee Net Promoter Score a -3, which ranks it 3rd against its competitors, below Lincoln Financial Group. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at John Hancock to a friend?”.

  1. 1st
    Aflac
    43
  2. 2nd
    Lincoln Financial Group
    17
  3. 3rd
    John Hancock
    -3
eNPS Comparison
RankCompany eNPS
1Aflac43
2Lincoln Financial Group17
3John Hancock-3
Gender Score Comparison

John Hancock Ranks 3rd in Gender Score

21 Employees rate John Hancock's Gender Score a 60/100, which ranks it 3rd against its competitors, below Lincoln Financial Group. The Gender Score tracks how positively women rate their experience at John Hancock.

  1. 1st
    Aflac
    85 / 100
  2. 2nd
    Lincoln Financial Group
    79 / 100
  3. 3rd
    John Hancock
    60 / 100
Gender Score Comparison
RankCompany Score
1Aflac85
2Lincoln Financial Group79
3John Hancock60
Diversity Score Comparison

John Hancock Ranks 2nd in Diversity Score

25 Employees rate John Hancock's Diversity Score a 66/100, which ranks it 2nd against its competitors, below Aflac. The Diversity Score tracks how positively diverse employees rate their experience at John Hancock.

  1. 1st
    Aflac
    82 / 100
  2. 2nd
    John Hancock
    66 / 100
  3. 3rd
    Lincoln Financial Group
    62 / 100
Diversity Score Comparison
RankCompany Score
1Aflac82
2John Hancock66
3Lincoln Financial Group62

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