John Hancock
We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In... read more
EMPLOYEE
PARTICIPANTS
65
TOTAL
RATINGS
720
...

John Hancock Competitors

John Hancock competitors include Aflac, Lincoln Financial Group, Prudential Financial and unum. John Hancock ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how John Hancock compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd

See John Hancock Culture vs Competitors:

John Hancock Competitors at a Glance

Product Quality Score Comparison

John Hancock Ranks 2nd in Product Quality Score

21 Customers rate John Hancock's Product Quality Score a 2.8/5, which ranks it 2nd against its competitors, below Lincoln Financial Group.

  1. 1st
    Lincoln Financial Group
    3 / 5
  2. 2nd
    John Hancock
    2.8 / 5
  3. 3rd
    Aflac
    2.8 / 5
NPS Comparison

John Hancock Ranks 1st in Net Promoter Score

26 Customers rate John Hancock's Net Promoter Score a 0, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend John Hancock to a friend?”.

  1. 1st
    John Hancock
    0
  2. 2nd
    Lincoln Financial Group
    0
  3. 3rd
    Aflac
    -18
Pricing Score Comparison

John Hancock Ranks 2nd in Pricing Score

21 Customers rate John Hancock's Pricing Score a 2.8/5, which ranks it 2nd against its competitors, below Lincoln Financial Group.

  1. 1st
    Lincoln Financial Group
    3.4 / 5
  2. 2nd
    John Hancock
    2.8 / 5
  3. 3rd
    Aflac
    2.8 / 5
Customer Service Comparison

John Hancock Ranks 2nd in Customer Service

18 Customers rate John Hancock's Customer Service a 2.9/5, which ranks it 2nd against its competitors, below Lincoln Financial Group.

  1. 1st
    Lincoln Financial Group
    3.7 / 5
  2. 2nd
    John Hancock
    2.9 / 5
  3. 3rd
    Aflac
    2.4 / 5
Overall Culture Score Comparison

John Hancock Ranks 3rd in Overall Culture Score

65 Employees rate John Hancock's Overall Culture a 67/100, which ranks it 3rd against its competitors, below Lincoln Financial Group. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Aflac
    82 / 100
  2. 2nd
    Lincoln Financial Group
    77 / 100
  3. 3rd
    John Hancock
    67 / 100
eNPS Comparison

John Hancock Ranks 3rd in Employee Net Promoter Score

53 Employees rate John Hancock's Employee Net Promoter Score a 21, which ranks it 3rd against its competitors, below Lincoln Financial Group. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at John Hancock to a friend?”.

  1. 1st
    Aflac
    51
  2. 2nd
    Lincoln Financial Group
    30
  3. 3rd
    John Hancock
    21
Gender Score Comparison

John Hancock Ranks 3rd in Gender Score

20 Employees rate John Hancock's Gender Score a 61/100, which ranks it 3rd against its competitors, below Lincoln Financial Group. The Gender Score tracks how positively women rate their experience at John Hancock.

  1. 1st
    Aflac
    85 / 100
  2. 2nd
    Lincoln Financial Group
    79 / 100
  3. 3rd
    John Hancock
    61 / 100
Diversity Score Comparison

John Hancock Ranks 2nd in Diversity Score

22 Employees rate John Hancock's Diversity Score a 68/100, which ranks it 2nd against its competitors, below Aflac. The Diversity Score tracks how positively diverse employees rate their experience at John Hancock.

  1. 1st
    Aflac
    83 / 100
  2. 2nd
    John Hancock
    68 / 100

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