John Hancock Culture | Comparably
We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment. read more
EMPLOYEE
PARTICIPANTS
128
TOTAL
RATINGS
1058

John Hancock Company Culture

John Hancock Culture

This score is derived from employee ratings & reviews
3.3/5
John Hancock's Overall Culture is rated C

Top Rated Culture Dimensions

John Hancock CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Marianne Harrison John Hancock's CEO
Marianne Harrison
71 /100

Diversity at John Hancock

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at John Hancock have rated Team, Leadership, and Manager as the highest categories they have scored

Women at John Hancock

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at John Hancock have rated Perks And Benefits, CEO Rating, and Team as the highest categories they have scored

John Hancock eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-3

John Hancock employees are -3% more likely to recommend John Hancock as a great place to work

41%Promoters
15%Passives
44%Detractors

Working at John Hancock

Working at John Hancock is rated below average by 128 employees, across various culture dimensions. John Hancock employees rate Perks And Benefits highest among all categories, and think that Executive Team and Outlook have the most room for improvement, putting John Hancock’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Boston. See below in detail how working at John Hancock was rated by employees.

Overall Company Culture at John Hancock

C

Overall Company Culture at John Hancock is rated C

Last updated a month ago

Bottom
45%

John Hancock ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 128 Employees

View Results
0
20
40
60
80
100
Engineering
80
Engineering80
Sales
77
Sales77
IT
62
IT62
Marketing
54
Marketing54
Finance
43
Finance43

John Hancock Employee Reviews

Out of 71 John Hancock employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping John Hancock improve their work culture.

66%
34%
Positive Reviews66%
Constructive Feedback34%

Positive Reviews From John Hancock Employees

  • What are some of the best things about your team?
    Nice people mostly pears you know
  • What do you like best about the leadership team?
    Great company with great people.
  • What do you like best about the leadership team?
    They communicate often and directly

Constructive Feedback From John Hancock Employees

  • What does the leadership team need to get better at?
    Listen to the people who do the work
  • What does the leadership team need to get better at?
    Actually practicing the Values they tout vs lip service
  • What needs to change to make the company culture better?
    Stop with the constant reorgs and layoffs

John Hancock Company Information

John Hancock Mission, Vision & Values

John Hancock Mission & Values

We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment.

HeadquarterBoston, MA
United States of America
Websitewww.johnhancock.com
Founding Date1862
Company StatusPrivate

John Hancock Competitors

John Hancock competitors include Aflac and Lincoln Financial Group. John Hancock ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how John Hancock compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Aflac's Logo
    Aflac
    4.6/5
  2. #2
    Lincoln Financial Group's Logo
    Lincoln Financial Group
    4.3/5
  3. #3
    John Hancock's Logo
    John Hancock
    3.3/5
  • Culture Video

John Hancock Employees

128 employees at John Hancock have reviewed John Hancock across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 128 John Hancock employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at John Hancock are generally satisfied with their total compensation at John Hancock, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at John Hancock are generally satisfied with their team. 128 Participants grade the quality of their coworkers a B-. The majority believe the meetings at John Hancock are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at John Hancock believe the environment at John Hancock is positive. Most Participants believe the pace of work at John Hancock is moderate. About 74% of the employees at John Hancock work 8 hours or less.

Overall, the employees at John Hancock are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
John Hancock employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at John Hancock report the work pace is moderate
Work Pace
A Day in the Life
80% of John Hancock employees look forward to interacting with their team every day
Coworkers
A Day in the Life
John Hancock employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of John Hancock employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
John Hancock employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
63% of John Hancock employees call their work environment positive
Environment

Joining John Hancock - Employee Onboarding

The prevailing opinion from employees about joining John Hancock is that the company was prepared on their first day. John Hancock employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

John Hancock KPIs and OKRs

At John Hancock 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of John Hancock's KPIs and OKRs is essential for its success. Out of 5 John Hancock employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

John Hancock CEO & Leadership

John Hancock CEO - Marianne Harrison

Marianne Harrison John Hancock's CEO
71 /100

John Hancock’s CEO Marianne Harrison started in this role in 2017. Marianne’s approval rate is just above average, putting Marianne in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Boston. Marianne Harrison is well regarded by employees for the Perks And Benefits John Hancock offers, and ranks among the Top 25% of CEOs by employees in that category. Marianne is most liked by Hispanic or Latino employees and employees with the company for 2 to 5 Years. However, employees identified with Other ethnicities have a slightly unfavorable view of the CEO. When compared to John Hancock’s competitors, Marianne Harrison ranks just below Lincoln Financial Group’s CEO Dennis R. Glass. With Marianne’s leadership, John Hancock employee respondents are most happy about their Perks And Benefits and Office Culture. Marianne was rated slightly below average for Executive Team.

John Hancock Leadership

The John Hancock Executive Team is rated a “D+” and led by CEO Marianne Harrison, Chief Operations Officer & CIO Sebastian Pariath, and AVP, Application Support & IT Operations Pete Krockta

  • Marianne Harrison  CEO / President

    Marianne Harrison CEO / President

    Marianne Harrison serves as the CEO / President of John Hancock.

  • Sebastian Pariath Chief Operations Officer & CIO

    Sebastian Pariath serves as the Chief Operations Officer & CIO of John Hancock Financial Services. Sebastian started at... read more

  • Pete Krockta AVP, Application Support & IT Operations

    Pete Krockta serves as the AVP, Application Support & IT Operations of John Hancock Financial Services. Pete started at... read more

  • Donna LeBlanc AVP Marketing Communications and Sales Operations

    Donna LeBlanc serves as the AVP Marketing Communications and Sales Operations of John Hancock.

  • Steven Hutcheon VP and Head of Operations, Retirement Plan Services

    Steven Hutcheon serves as the VP and Head of Operations, Retirement Plan Services of John Hancock Financial Services.... read more

  • Tony Todisco Vice President Information Technology, Retirement Plan Services

    Tony Todisco serves as the Vice President Information Technology, Retirement Plan Services of John Hancock Financial... read more

  • Robert Donahue Vice President, Information Technology

    Robert Donahue serves as the Vice President, Information Technology of John Hancock Financial Services. Robert started... read more

  • Len Greuning VP, Technology Officer

    Len Greuning serves as the VP, Technology Officer of John Hancock Financial Services. Len started at John Hancock... read more

  • Ronald Rovner VP, National Sales & Distribution

    Ronald Rovner serves as the VP, National Sales & Distribution of John Hancock Financial Services. Ronald started at John... read more

John Hancock Salaries

How much does John Hancock pay?

How much do people at John Hancock get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at John Hancock is $101,942, or $49 per hour, while the estimated median salary is $102,127, or $49 per hour.

At John Hancock, the highest paid job is a Director of Sales at $246,661 annually and the lowest is a CS Rep at $46,072 annually. Average John Hancock salaries by department include: Admin at $50,020, IT at $104,348, Marketing at $111,098, and Design at $114,290. Half of John Hancock salaries are above $102,127.

51 employees at John Hancock rank their Compensation in the Top 50% of similar sized companies in the US (based on 155 ratings) while 46 employees at John Hancock rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 51 ratings).

Salaries contributed from John Hancock employees include job titles like Data Scientist, Developer, Director of Product, and Technical Writer. Comparably data has a total of 12 salary records from John Hancock employees.

Last updated a month ago.

1st Percentile
$64k
$64k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$102k
$102k33rd Percentile
50th Percentile
$158k
$158k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$101,942*
Average Compensation
$102,127*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

John Hancock Salaries by City

John Hancock Salaries by Department

Explore John Hancock Salaries

Diversity & Inclusion at John Hancock

Diverse employees at John Hancock score the company 66/100 across various culture categories, placing John Hancock in the Top 50% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at John Hancock across various culture dimensions.

Ranked Culture the Highest

Women 60/100
Department - IT
Men 84/100
Tenure - 1 to 2 Years
Diverse Employees 85/100
Tenure - Over 10 Years

Ranked Culture the Lowest

Women 53/100
Tenure - 1 to 2 Years
Men 43/100
Department - Finance
Diverse Employees 53/100
Department - Marketing

John Hancock Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

John Hancock PTO

John Hancock's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is John Hancock's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. John Hancock's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo60%
$1000 -$1500/mo0%
$500 -$1000/mo20%
Less than $500/mo20%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

John Hancock Careers

John Hancock Jobs

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H1B Visa

In 2019, John Hancock applied for 50 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

50
Total Applied
  • 100% Granted (50 out of 50)
  • 0% Denied ( out of 50)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 50)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 50)

This data was calculated using publicly sourced data from OFLC Performance Data

Let John Hancock Know You Want To Work There

Overview of Candidates Interested in John Hancock on Comparably

Candidates By Department

All Industries
50%
Marketing
17%
Design
17%
IT
17%

Candidates By Location

Boston
33%
Jamaica Plain
17%
Minot
17%
Lincoln
17%
Other
17%

Frequently Asked Questions regarding John Hancock

Who is the CEO of John Hancock?

John Hancock CEO is Marianne Harrison, their score by employees is 71

What is John Hancock eNPS?

The eNPS for John Hancock is -3

What is the salary for Copywriter in John Hancock?

Copywriter average salary in the US is 82k

What are the salaries in the Sales in John Hancock?

The average salaries for Sales in John Hancock is 149k

Who are John Hancock competitors?

John Hancock main competitors are Aflac, Lincoln Financial Group

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