At John Hancock 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of John Hancock's KPIs and OKRs is essential for its success. Out of 5 John Hancock employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at John Hancock is responsible for ensuring his subordinates accomplish objectives using key performance indicators. John Hancock employees shared they generally receive helpful feedback once a quarter or once a month, while 100% of John Hancock employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.