eNPS at John Hancock | Comparably
We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment. read more
EMPLOYEE
PARTICIPANTS
128
TOTAL
RATINGS
1058

eNPS at John Hancock

John Hancock's Employee Net Promoter Score (eNPS) is -3, as rated by 95 employees. Employee Net Promoter Score tracks John Hancock employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at John Hancock to a friend? Today, 41% of John Hancock employees would encourage their friends to become coworkers, whereas 15% are neutral and 44% would not recommend working at John Hancock to their friends.

Last updated 25 days ago.

Where This Score Ranks John Hancock's eNPS

  • TOP
    50%

    In the Top 50% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    40%

    In the Bottom 40% of 231 Nearby Companies in Boston

  • 3rd

    3rd place versus 4 competitors rated on Comparably

-6
Apr
-5
Jan
-6
Feb
-6
Mar
-5
Sep
-3
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks John Hancock's eNPS the Highest?
Department - Product 100/100
Ethnicity - Hispanic or Latino 100/100
Department - Engineering 72/100
Who Ranks John Hancock's eNPS the Lowest?
Ethnicity - Other -67/100
Department - IT -51/100
Experience - Over 10 Years -30/100

John Hancock eNPS At a Glance

John Hancock employees are less likely to recommend John Hancock as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Product department and Hispanic or Latino employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at John Hancock to a friend?” Based on 95 ratings, John Hancock ranks 3rd place versus its 4 competitors and is right below Aflac.

Compared to other companies in Boston, John Hancock falls into the Bottom 40% of 231 companies. The last rating was provided 25 days ago.

John Hancock's eNPS Trendline

  • John Hancock-3
  • Other Companies in Boston
  • Similar Size on Comparably

John Hancock's eNPS Rank Against Similar Sized Companies on Comparably

TOP
50%

John Hancock ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Holiday Inn
    -3
  2. American Family Insurance
    -3
  3. T.G.I. Friday's
    -3
  4. John Hancock
    -3
  5. State Farm Insurance
    -4
  6. Optum
    -4
  7. Convergys
    -4

John Hancock's eNPS Rank Against Other Companies Nearby

BOTTOM
40%

John Hancock ranks in the Bottom 40% of other companies in Boston for eNPS Score.

  1. SmarterTravel
    0
  2. Home Goods
    -3
  3. Monster
    -3
  4. John Hancock
    -3
  5. Dunkin'
    -5
  6. Dell EMC
    -5
  7. CHARTER COMMUNICATIONS, INC.
    -7

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