Rent-A-Center Company Culture

Culture Score

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Awards

Best Company for Diversity 2021 (Large Companies)Best Company for Diversity 2021 (Large Companies)
Best Company for Women 2021 (Large Companies)Best Company for Women 2021 (Large Companies)
Best Company Culture 2021 (Large Companies)Best Company Culture 2021 (Large Companies)
Best Company Happiness 2021 (Large Companies)Best Company Happiness 2021 (Large Companies)

CEO Score

Top 5%Top 5% of Similar Size Companies on Comparably
Mitch Fadel Rent-A-Center's CEO
Mitch Fadel
94 /100

Rent-A-Center Mission, Vision & Values

Are your company's goals clear, and are you invested in them?

Mission Statement

To Improve the Quality of Life for Our Coworkers and Our Customers

Values

  • Having a Winning Spirit
  • Acting With a Servant's Heart
  • Bringing Honor To Our Team

Rent-A-Center Culture At a Glance

216 employees at Rent-A-Center have reviewed Rent-A-Center across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 216 Rent-A-Center employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Rent-A-Center are extremely happy with their total compensation at Rent-A-Center, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Rent-A-Center are extremely happy with their team. 216 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Rent-A-Center are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Rent-A-Center believe the environment at Rent-A-Center is positive. Most Participants believe the pace of work at Rent-A-Center is comfortably fast. About 16% of the employees at Rent-A-Center work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Rent-A-Center are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Company Information

Address
5501 Headquarters Drive
Plano, TX 75024
United States of America
Website
www.rentacenter.com/
Founded
1986
Social sites

Company Description

Rent-A-Center, Inc. is a rent-to-own operator in North America.

Key Executives

Name & Title
Bio
Mitch Fadel  CEO / President
Mitch Fadel
CEO / President
Mr. Mitch Fadel is a progressive leader with over 25 years of C-Level experience growing companies through various economic cycles. Strategic thinker with proven track record of achieving growth and results. Operations background combined with strong financial capabilities. Team player with private, public and corporate governance experience.
Maureen Short  EVP, Chief Financial Officer
Maureen Short
EVP, Chief Financial Officer
Ms. Maureen Short is Executive Vice President and Chief Financial Officer for Rent-A-Center, Inc. Ms. Short joined the company in 2008 and previously served as Interim CFO, SVP of Finance, Investor Relations and Treasury, and VP of Financial Planning and Analysis. Prior to joining Rent-A-Center, she spent five years with Blockbuster in Strategic Planning and Finance leadership roles. Earlier in her career, she held corporate finance and accounting positions with Sprint and Vartec Telecom. Ms. Short graduated with a Bachelor’s of Science degree in Business Administration from the University of Kansas and earned an MBA from the University of Florida.
Jason Hogg  EVP, Preferred Lease
Jason Hogg
EVP, Preferred Lease
Mr. Jason Hogg has served as our Executive Vice President, Preferred Lease since June 2020. Mr. Hogg was most recently the CEO of Aon Cyber Solutions, where he oversaw global operations. Mr. Hogg has a proven track record as a leader and innovator in financial services and financial technology. Prior to Aon, he served as the CEO of Blackstone’s B2R Holdings, L.P., where he led the organization to its first $1 billion in loans. He was also Founder, President and CEO of Revolution Money, Inc., an alternative payment company that was acquired by American Express.
Anthony Blasquez  EVP, Rent-A-Center Operations
Anthony Blasquez
EVP, Rent-A-Center Operations
Mr. Anthony Blasquez has served as our Executive Vice President, Rent-A-Center Business since June 2020. Mr. Blasquez has been with Rent-A-Center for almost 22 years and has served in a number of key roles, most recently as a Division Vice President of Operations. As EVP of the Rent-A-Center Business, Mr. Blasquez will be focused on increasing e-commerce growth, improving store performance and leveraging best practices across the franchise base.
Ann Davids  EVP, Chief Customer Officer/Chief Marketing Officer
Ann Davids
EVP, Chief Customer Officer/Chief Marketing Officer
Ms. Davids has served as EVP - Chief Customer and Marketing Officer at Rent-A-Center, Inc. since February of 2018. Ms. Davids served as Senior Vice President - Chief Marketing Officer for Direct General/National General Insurance from 2013 to 2018 with responsibility for the web channel development as well as marketing strategy and execution. Prior to 2013, Ms. Davids served in the senior most Marketing role at Rent-A-Center, Inc. for 15 years. Ms. Davids’ experience includes 3 years with an advertising agency and 4 years at a regional rent-to-own company prior to joining Rent-A-Center, Inc.
Bryan Pechersky  EVP, General Counsel & Corporate Secretary
Bryan Pechersky
EVP, General Counsel & Corporate Secretary
Mr. Bryan Pechersky has served as our Executive Vice President, General Counsel and Secretary since June 2020. From 2010 through 2019, Bryan served as Executive Vice President, General Counsel and Corporate Secretary for Cloud Peak Energy Inc., a mining and logistics supplier to U.S. and Asian utilities. From 2007 to 2010, Bryan was Senior Vice President, General Counsel and Secretary for Harte-Hanks, Inc., a worldwide, direct and targeted marketing company. From 2005 to 2007, Bryan was Senior Vice President, Secretary and Senior Corporate Counsel for Blockbuster Inc., a global movie and game entertainment retailer. From 2004 to 2005, Bryan was Deputy General Counsel and Secretary for Unocal Corporation, an international energy company acquired by Chevron Corporation in 2005. Prior to these positions, from 1996 to 2004, Bryan was a capital markets, mergers and acquisitions and litigation attorney for Vinson & Elkins L.L.P., a leading global law firm.
Catherine M. Skula  EVP, Chief Development Officer
Catherine M. Skula
EVP, Chief Development Officer
Ms. Catherine M. Skula, also known as Cathy, is Executive Vice President of Franchising at Rent-A-Center, Inc since January 1, 2018. She was Senior Vice President of Franchising at Rent-A-Center, Inc. until January 1, 2018 and served a its Chief Executive Officer and President of ColorTyme, Inc. since January 1, 2012. Ms. Skula served as Division Vice President at Rent-A-Center (NASDAQ: RCII) since 2009, the world's largest rent-to-own operator, of which Colortyme is an independent, wholly owned subsidiary. Ms. Skula's career with Rent-A-Center dates to 1994 when she accepted a position at a New Jersey store. She served as District Manager and Regional Director of Rent-A-Center, Inc. She earned a Bachelor's Degree from Dickinson College in Pennsylvania, she also spent a semester studied abroad at the Mendeleev University in Moscow, Russia.
Russell Goin  Chief Human Resources Officer
Russell Goin
Chief Human Resources Officer
Mr. Russell Goin is a driven Human Resources Executive with an extensive background of experience in Human Capital Management (HCM) and Talent Management (TM). Leverages business and technical acumen, strategic planning, change management and operational excellence to drive company performance through talent. A change agent and exceptional leader with a history of consistently exceeding goals. Possesses experience in various industries, corporate functions, international expansion, transformational initiatives, driving cultural change and mergers and acquisitions. Gained operations experience earlier in career and in addition to holding an MBA, passed the PHR, SPHR and GPHR exams. Areas of focus include strategic initiatives, talent acquisition/recruiting, international Human Resources, performance management, workforce and succession planning, employee relations, organizational development, employee engagement, employment branding, change management, labor models, and HR technologies.
Mike Santimaw  SVP, Chief Information Officer
Mike Santimaw
SVP, Chief Information Officer
Mr. Mike Santimaw serves as the SVP, Chief Information Officer of Rent-A-Center. Mike started at Rent-A-Center in February of 2019. Mike currently resides in the Dallas/Fort Worth Area. Innovative and Talented Executive Technology Leader with expertise in the design and implementation of cutting-edge, cost-effective, high-performance technology solutions. Deliver strategic support for rapid organizational growth with a keen focus on information risk management and compliance, vulnerability analysis, data loss prevention, cloud security, and threat intelligence. Knowledgeable in all facets of effective leadership, organizational transformation, and business process optimization initiatives.

HR Leaders

Name & Title
Bio
Rhena Carr  Sr. Director - Human Resources
Rhena Carr
Sr. Director - Human Resources
Rhena Carr serves as the Human Resources Sr. Director, HRBP of Rent-A-Center. Rhena currently resides in the Dallas/Fort Worth Area.
Lynn Jenkins  Sr. Director - Human Resources
Lynn Jenkins
Sr. Director - Human Resources
Lynn Jenkins serves as the Senior Director Human Resources of Rent-A-Center. Lynn currently resides in the Dallas/Fort Worth Area.
Paige Thomas  Sr. Director - Human Resources
Paige Thomas
Sr. Director - Human Resources
Paige Thomas serves as the Sr. Director - Human Resources of Rent-A-Center.
Marc Tuckey  Director - HR Technology
Marc Tuckey
Director - HR Technology
Marc Tuckey serves as the Director - HR Technology of Rent-A-Center.
Colleen Green  HR Business Partner/Director
Colleen Green
HR Business Partner/Director
Colleen Green serves as the HR Business Partner/Director of Rent-A-Center.
Matthew Lopez  Director - Compensation & Benefits
Matthew Lopez
Director - Compensation & Benefits
Matthew Lopez serves as the Director - Compensation & Benefits of Rent-A-Center.
Steve Stark  VP - Total Rewards
Steve Stark
VP - Total Rewards
Steve Stark serves as the VP - Total Rewards of Rent-A-Center.

Rent-A-Center Employee Reviews

Positive Reviews
98%
98%
2%
Constructive Feedback
2%

Positive Reviews from Employees

What are some of the best things about your team?

My team has developed a relationship of trust and respect that make accomplishing tasks easier with everyone pushing to the goal.

What is most positive about the culture and environment at your company?

We support each other across our district and show all respect.

What makes you most happy at work?

Making customers happy, bringing them the things they need and want to make life better. What could be better- and I get paid to do it!

Constructive Feedback from Employees

What's going wrong and how can it be improved?

Leadership needs to align before assigning tasks to direct reports. Merge Acima and PL teams. When we report to separate management, we will never be one team. Let IT calculate LOE and provide go-live date vs. dictating unreasonable go-live date, forcing work after hours. Size up team quicker...

What do your coworkers need to improve and how could you work together better?

Some of my coworkers don't seem to want to take ownership for their role. They don't lead in projects where the task at hand is their key responsibility; instead, they wait for someone else to take the lead, and then it's difficult to get them excited and actually take action.

Why do you feel undervalued and what would make you feel better about your compensation?

My current team is a start-up, so each of us have additional responsibilities that we otherwise wouldn't have if we were more mature; however, we're paid as if we don't have the added responsibility.

A Day in the Life
A Day in the Life
Rent-A-Center employees generally work 10.4 hrs a day
Work Hours
A Day in the Life
Employees at Rent-A-Center report the work pace is comfortably fast
Work Pace
A Day in the Life
99% of Rent-A-Center employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Rent-A-Center employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
76% of Rent-A-Center employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Rent-A-Center employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of Rent-A-Center employees call their work environment positive
Environment

Let Rent-A-Center Know You Want To Work There

Tell Rent-A-Center you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Rent-A-Center the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

Top
5%

Leadership Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
89
out of 100
Executive rating?
94
out of 100
CEO rating?
88
out of 100
Manager rating?
Top
5%

Compensation Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Paid fairly?
Satisfied with benefits?
Top
5%

Team Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Coworker interaction?
86
out of 100
Quality of coworkers?
Top
5%

Environment Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
7 or less
0%
8
16%
10
52%
12
25%
More than 12
7%
Work hours per day?
Extremely fast
46%
Comfortably fast
51%
Moderate
3%
A bit slow
0%
Bureaucratic
0%
Pace at work?
Positive
94%
Negative
6%
Positive work environment?
Top
5%

Outlook Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
93
out of 100
Future outlook?
Fantastic
15%
Good
69%
Neutral
15%
Bad
1%
Terrible
0%
Customer perception?
Excited going to work?

Rent-A-Center H1B Visa

In 2019, Rent-A-Center applied for 5 H1B visas. Of the work permits applied for, 60% were approved.

Work Permit Application Outcome

Rent-A-Center has a total of 14000 employees

5
Total Applied
  • 60% Granted (3 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 40% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Rent-A-Center

top 5% Gender

Rent-A-Center currently ranks in the Top 5% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Rent-A-Center

top 5% Diversity

Rent-A-Center currently ranks in the Top 5% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably
58
eNPS Score
67%Promoters
24%Passives
9%Detractors

Rent-A-Center Culture Video

See All Media

Rent-A-Center Competitors Video

Rent-A-Center Competitors

  1. 1st
    Rent-A-Center
    86 / 100
  2. 2nd
    Big Lots
    65 / 100
  3. 3rd
    Aaron's
    63 / 100

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Performance Bonus
Office Perks
Legal Assistance

Know someone that works at Rent-A-Center?

Send them an invite to rate the company culture.

Anonymously Send Invite

×
Rate your company