SeaWorld Parks & Entertainment – In speaking with "Jonathon" a supervisor at Aquatica, I repeatedly asked to please escalate my call to a manager and he refused. This went on for 45 minutes before he ended the call. This occurred today November 10th from 3-5pm est

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In speaking with "Jonathon" a supervisor at Aquatica, I repeatedly asked to please escalate my call to a manager and he refused. This went on for 45 minutes before he ended the call. This occurred today November 10th from 3-5pm est

What needs to change to make the company culture better?

Better internal communication and understanding market needs.

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It can be fun sometimes, sometimes it does get tiring because it gets hot, but overall its a great job.

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Would enjoy it more if there was more connection and communication was up to date

What does the leadership team need to get better at?

Being consistent with rules and regulations

What is most positive about the culture and environment at your company?

The atmosphere of the the animals

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