SeaWorld Parks & Entertainment CS Rep Employee Reviews
Briefly describe your overall experience at your company
Would enjoy it more if there was more connection and communication was up to date
Review from Customer Support Dept
What do you like best about the leadership team?
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What does the leadership team need to get better at?
Treating the team members better. There are many of us that don’t feel valued. We need to have paid holidays, we are expected to work all holidays without being compensated,
Review from Customer Support Dept
Being consistent with rules and regulations
Review from Customer Support Dept
Communication at company is poor. It makes our job difficult.
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of SeaWorld Parks & Entertainment yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Need holiday pay!! The morels are at its worst, we have lost many good team members because they are tired of not being appreciated and valued as a Seaworld Ambassador. They are taking away benefits one by one!! But most of all we NEED HOLIDAY PAY!!!! I’m tir
Review from Customer Support Dept
Nothing for part time and no loyalty. Recently opened a call center in Jamaica. Taking away hours from long time employees.
Review from Customer Support Dept
What are some of the best things about your team?
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What do your coworkers need to improve and how could you work together better?
Some really care. Others don't.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The atmosphere of the the animals
Review from Customer Support Dept
Weird. Some people are great. Others don't even acknowledge others.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of SeaWorld Parks & Entertainment yet.
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What did you like most about the interview process?
It was straight forward and low key.
Review from Customer Support Dept
What would you improve about your company's interview process?
Better explain regulations, especially regarding overtime
Review from Customer Support Dept
What makes you most happy at work?
There aren't any Outlook reviews of SeaWorld Parks & Entertainment yet.
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What's going wrong and how can it be improved?
Raise the wages and offer holiday pay....the free tickets for family and friends are not enough, you still profit off of them being there, because they are going to spend money and I as an employee still get nothing!!!
Review from Customer Support Dept
Need better pay or at least be allowed a second job
Review from Customer Support Dept
Again, communication and pay. Stop shipping jobs overseas!
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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