SeaWorld Parks & Entertainment Employee Reviews
Out of 85 SeaWorld Parks & Entertainment employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping SeaWorld Parks & Entertainment improve their work culture. The Sales team, with 76% positive reviews, reports the best experience at SeaWorld Parks & Entertainment compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 77% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They do a lot of the heavy lifting when it comes to making sure everyone gets their breaks and lunches. They always communicate any changes which is a huge plus!
They are a hard working group.
Leadership is awesome and understanding
Review from Sales Dept
They share how they are successful
Review from Sales Dept
What does the leadership team need to get better at?
Offer competitive compensation, value the staff, maintain quality communication. Have some common sense.
Listen to your people and fix the stupid attendance system. The fact that you guys are requiring people to put in overtime just to get meager points off (and 10 hours does not equal 1 point in my eyes) is sickening. You guys don't care if someone is sick, injured, or dying.
It needs better communication and accommodation for their employees
They need to get more training in mamgement.
Review from Sales Dept
Everything. They need to have better management skills and learn how to be more productive than sitting and chatting with other peers
Review from Sales Dept
What is the best part about your compensation package?
Best part is free admission to parks and discounts
I make a good compensation rate
Review from Sales Dept
Paid sick and vacation and free meals and tickets to the parks.
Review from Sales Dept
Free pass to any sea world owned park
Why do you feel undervalued and what would make you feel better about your compensation?
For hourly employees, the wages are non competitive and at times, divisive. For salaried employees, there is little growth year to year and insane working expectations given the pay. A work life balance is NOT prioritized.
This company will not make changes to properly compensate the employees. They care about the stockholders only.
Just stop being stupid and actually care about your employees. Your turnaround is insane and it's because employees are maltreated.
should get paid a fair wage of at least $15 per hour
I think hours should be more.
Review from Sales Dept
What are some of the best things about your team?
The team is emotionally engaged in their tasks.
I loved my coworkers (the competent ones anyways) and the performers were very sweet
Understanding and great to work with
Review from Sales Dept
That they always want to do there best and make the customers happy
Review from Sales Dept
They are friendly and share
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Some really care. Others don't.
Review from Customer Support Dept
No being on their phones and wasting time
What is most positive about the culture and environment at your company?
Everyone is most of the time, willing to help out one another. An example would be an employee looking for something on the stocked shelf and then another employee will offer their help to look for it with them. I always appreciated the people that were friendly, other employees were um questionable
Review from Sales Dept
The fellow employees are nice to work with but nothing else about the company
I liked my coworkers (when we're not crying from the stress in the bathroom) and performers. That's it.
it is SeaWorld it is a fun place to work. get to interact with the other guests, get to go int the park for free and the other parks nearby. ETC.
No discrimination and everyone is willing to help out when needed
Review from Sales Dept
What needs to change to make the company culture better?
Monetary compensation and increased staffing.
Communication between employees and leadership/management needs to improve
Friendliness of upper management when they see you
Review from Sales Dept
Better internal communication and understanding market needs.
What did you like most about the interview process?
It was a panel interview. I enjoyed meeting the team.
Moved as quickly as it could my hire person was very helpful kind and sincere in her love if the company i appreciated that
The person speaking to me was very kind, made sure that if I needed any accommodations, they were very willing and ready to serve them.
Review from Sales Dept
Doesn't matter, the people who interviewed me got laid off during the pandemic!
the interviewer telling me that she wanted to have me working for SeaWorld and finding me a position .
What would you improve about your company's interview process?
Better explain regulations, especially regarding overtime
Review from Customer Support Dept
What makes you most happy at work?
Being around people and families
knowing that i am doing a good job for a great place
Interacting with guests on a daily bases and putting smiles on faces
Review from Sales Dept
Sharing my product with others
Review from Sales Dept
The team members and guests at the park
Review from Sales Dept
What's going wrong and how can it be improved?
Leadership needs to be more present and involved; that goes for guest and employee matters.
Treat people like humans, get your human resources building ACTUALLY functional (Noone answers. Ever. Never ever.), and fix your stupid attendance system. Take a note out of Disney and Universal's books.
Raise the wages and offer holiday pay....the free tickets for family and friends are not enough, you still profit off of them being there, because they are going to spend money and I as an employee still get nothing!!!
Review from Customer Support Dept
Need better pay or at least be allowed a second job
Review from Customer Support Dept
Again, communication and pay. Stop shipping jobs overseas!
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of SeaWorld Parks & Entertainment yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of SeaWorld Parks & Entertainment yet.
Be the first to contribute a review.