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They dont know insurance at all
What needs to change to make the company culture better?
Lessen the workload for the love of god
What does the leadership team need to get better at?
Staffing. The workload is horrible
What's going wrong and how can it be improved?
Nothing is done on time and all the claimants are right to be pissed
Why do you feel undervalued and what would make you feel better about your compensation?
I honestly just want to not be stressed 24/7 about the 800 emails in my inbox, late diaries, and total lack of any reasonable expectations
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