Shangri-La Hotels and Resorts Culture | Comparably
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Shangri-La Hotels and Resorts Claimed Company
Leading luxury hotel group read more
EMPLOYEE
PARTICIPANTS
14
TOTAL
RATINGS
94
Updated on: April 21, 2025

Shangri-La Hotels and Resorts Company Culture

Shangri-La Hotels and Resorts Culture

This score is derived from employee ratings & reviews
A+
4.6/5

Top Rated Culture Dimensions

Compensation
A+
Happiness
A+
Perks & Benefits
A+
Retention
A+
Outlook
A+

Shangri-La Hotels and Resorts CEO

Bottom 25%Bottom 25% of Similar Size Companies
Beng Chee Lim Shangri-La Hotels and Resorts' CEO
Beng Chee Lim
60 /100
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Gender Score How positively women rate their overall experience at Shangri-La Hotels and Resorts

N/A

Diversity Score How positively minorities rate their overall experience at Shangri-La Hotels and Resorts

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies
20
eNPS Score
50%Promoters
20%Passives
30%Detractors
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Mission, Vision, & Values

To delight our guests every time by creating engaging experiences straight from our hearts.

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Shangri-La Hotels and Resorts Culture At a Glance

14 employees at Shangri-La Hotels and Resorts have reviewed Shangri-La Hotels and Resorts across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 14 Shangri-La Hotels and Resorts employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Shangri-La Hotels and Resorts are extremely happy with their total compensation at Shangri-La Hotels and Resorts, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Shangri-La Hotels and Resorts are pleased with their team. 14 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Shangri-La Hotels and Resorts are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Shangri-La Hotels and Resorts believe the environment at Shangri-La Hotels and Resorts is positive. Most Participants believe the pace of work at Shangri-La Hotels and Resorts is comfortably fast. About 25% of the employees at Shangri-La Hotels and Resorts work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Shangri-La Hotels and Resorts are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Shangri-La Hotels and Resorts vs Competitors

  1. 1st
    Shangri-La Hotels and Resorts
    79 / 100
  2. 2nd
    Marriott
    67 / 100
  3. 3rd
    IHG
    64 / 100
  4. 4th
    Hilton
    63 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Health Insurance
Paid Time Off
PTO / Vacation Policy
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