15
NPS Score
VS
Marriott
- EMPLOYEE
PARTICIPANTS - 3168
- TOTAL
RATINGS
Shangri-La Hotels and Resorts Claimed Company
- EMPLOYEE
PARTICIPANTS - 14
- TOTAL
RATINGS
Marriott vs Shangri-La Hotels and Resorts
Compare Marriott versus Shangri-La Hotels and Resorts for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3168 employees and customers of Marriott and 14 employees and customers of Shangri-La Hotels and Resorts.
Marriott
Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.
Shangri-La Hotels and Resorts
Shangri-La Hotels and Resorts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Shangri-La Hotels and Resorts. Their current market cap is $2.59B.
3.5/5
Product Quality
3.7/5
3.4/5
Pricing
3.8/5
3.4/5
Customer Service
3.8/5
| 49% | Promoters |
|---|---|
| 17% | Passive |
| 34% | Detractors |
42
NPS Score
| 67% | Promoters |
|---|---|
| 8% | Passive |
| 25% | Detractors |
Net Promoter Score
Winner by 27
See how Marriott compares to its competitors
Working at Marriott vs Working at Shangri-La Hotels and Resorts
71 / 100
CEO Rating
Winner by 11%
60 / 100
CEO Rating
Marriott
Marriott doesn't have enough ratings to calculate the Team Culture Ratings.
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Shangri-La Hotels and Resorts
Employees at Shangri-La Hotels and Resorts rate their CEO, Beng Chee Lim, 60/100. This score is 11% lower than the scores of Marriott's CEO, Anthony Capuano.