14
NPS Score
VS
IHG Claimed Company
- EMPLOYEE
PARTICIPANTS - 1351
- TOTAL
RATINGS
Shangri-La Hotels and Resorts Claimed Company
- EMPLOYEE
PARTICIPANTS - 14
- TOTAL
RATINGS
IHG vs Shangri-La Hotels and Resorts
Compare IHG versus Shangri-La Hotels and Resorts for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1351 employees and customers of IHG and 14 employees and customers of Shangri-La Hotels and Resorts.
IHG
IHG's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of IHG.
Shangri-La Hotels and Resorts
Shangri-La Hotels and Resorts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Shangri-La Hotels and Resorts. Their current market cap is $2.59B.
3.6/5
Product Quality
3.7/5
3.5/5
Pricing
3.8/5
3.5/5
Customer Service
3.8/5
| 48% | Promoters |
|---|---|
| 18% | Passive |
| 34% | Detractors |
42
NPS Score
| 67% | Promoters |
|---|---|
| 8% | Passive |
| 25% | Detractors |
Net Promoter Score
Winner by 28
See how IHG compares to its competitors
Working at IHG vs Working at Shangri-La Hotels and Resorts
70 / 100
CEO Rating
Winner by 10%
60 / 100
CEO Rating
IHG
IHG doesn't have enough ratings to calculate the Team Culture Ratings.
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Shangri-La Hotels and Resorts
Employees at Shangri-La Hotels and Resorts rate their CEO, Beng Chee Lim, 60/100. This score is 10% lower than the scores of IHG's CEO, Keith Barr.