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Overall good company being hamstrung by a toxic people team who run a biased and exhaustive hiring process and incommunicative HR processes. Hiring good talent is difficult, promotions are completely opaque, and any feedback mechanisms are non-existent because they don't want to hear it.
What makes you most happy at work?
Co-workers and serving our customers - improving transit.
What are some of the best things about your team?
Great collaboration, passion for transportation, and motivation to improve the transit tech space.
Why do you feel undervalued and what would make you feel better about your compensation?
Salaries are low, benefits are thin (other than great healthcare), 401k match is low, all of which the people team could probably adjust if they were interested in improving rather than control.
What would you improve about your company's interview process?
Interviewing with the people you will actually work with is fine. But the people team, who you will never work with, has final say, and run an incredibly intensive and biased system that only passes people like them through to the final rounds. Actively holding back diversity.
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