West Elm – Buyer beware!!! I purchased a bed in May 2021. I will not waste your time with all the details. Suffice it to say that after multiple conversations with customer service and multiple cancelled or failed deliveries, I still have no bed nor credit for the close to $2000 that was charged to me.

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more

Buyer beware!!! I purchased a bed in May 2021. I will not waste your time with all the details. Suffice it to say that after multiple conversations with customer service and multiple cancelled or failed deliveries, I still have no bed nor credit for the close to $2000 that was charged to me.

What do you like best about your company?

The products and the sheer talent of people there

Briefly describe your overall experience at your company

It was ok when I got paid

Briefly describe your overall experience at your company

Started off great 4 years ago but the place has gone to hell

Briefly describe your overall experience at your company

I moved up fast from seasonal to furniture and it is a learn on the job kind of job. i love it

Briefly describe your overall experience at your company

Really talented people who work there, unfortunately the executive team is incompetent.

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