West Elm – Customer service is awful. Estimated deliver my times are not at all accurate. I have been waiting almost a month past the latest delivery West Elm provided date for my items. Customer service literally told me, "oh well, sorry about that, but you will just have to wait."

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more

Customer service is awful. Estimated deliver my times are not at all accurate. I have been waiting almost a month past the latest delivery West Elm provided date for my items. Customer service literally told me, "oh well, sorry about that, but you will just have to wait."

What do you like best about your company?

The products and the sheer talent of people there

Briefly describe your overall experience at your company

It was ok when I got paid

Briefly describe your overall experience at your company

Started off great 4 years ago but the place has gone to hell

Briefly describe your overall experience at your company

I moved up fast from seasonal to furniture and it is a learn on the job kind of job. i love it

Briefly describe your overall experience at your company

Really talented people who work there, unfortunately the executive team is incompetent.

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