West Elm – The level of incompetence in Customer Service, Ordering, Delivery/Logistics, Communication, is incredible. After 2 months 6 hours on the phone,a dozen phone calls, chat, and emails trying to cancel the order was left outdoors in an apartment complex and leadership cannot find a solution, incredible! | Comparably

West Elm – The level of incompetence in Customer Service, Ordering, Delivery/Logistics, Communication, is incredible. After 2 months 6 hours on the phone,a dozen phone calls, chat, and emails trying to cancel the order was left outdoors in an apartment complex and leadership cannot find a solution, incredible!

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more
EMPLOYEE
PARTICIPANTS
148
TOTAL
RATINGS
1304

The level of incompetence in Customer Service, Ordering, Delivery/Logistics, Communication, is incredible. After 2 months 6 hours on the phone,a dozen phone calls, chat, and emails trying to cancel the order was left outdoors in an apartment complex and leadership cannot find a solution, incredible!

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