-44
NPS
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7 For All Mankind
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About 7 For All Mankind's Brand
7 For All Mankind - The leader in premium denim now offers its collections online! Shop for womens, mens and kids products now! Among its major competitors, 7 For All Mankind is ranked in 2nd place for NPS while Madewell is 1st, and AG Adriano Goldschmied is 3rd.
Brand at a Glance
75%
Customer Loyalty
2.2/5
Product Quality
2.3/5
Pricing
2.1/5
Customer Service
7 For All Mankind Ranking
- #2 / 3 of its competitors
7 For All Mankind NPS
7 For All Mankind's Net Promoter Score (NPS) is a -44 with 25% Promoters, 6% Passives, and 69% Detractors. Net Promoter Score tracks whether 7 For All Mankind's customers would recommend using the product based on a scale of -100 to 100.
7 For All Mankind Overall NPS
| 25% | Promoters |
|---|---|
| 6% | Passives |
| 69% | Detractors |
7 For All Mankind NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 0 | Sep 2022 | 0 |
Nov 2022 -33 | Nov 2022 | -33 |
Jun 2023 -50 | Jun 2023 | -50 |
Aug 2023 -67 | Aug 2023 | -67 |
Dec 2023 -71 | Dec 2023 | -71 |
May 2024 -50 | May 2024 | -50 |
Jun 2024 -55 | Jun 2024 | -55 |
Aug 2024 -54 | Aug 2024 | -54 |
Sep 2024 -41 | Sep 2024 | -41 |
Oct 2024 -46 | Oct 2024 | -46 |
Feb 2025 -36 | Feb 2025 | -36 |
Mar 2025 -43 | Mar 2025 | -43 |
How Other Brands Compare
7 For All Mankind is ranked second for NPS among its competitors. Madewell and AG Adriano Goldschmied come in first and third.
7 For All Mankind |  Madewell |  AG Adriano Goldschmied | |
| Global Ranking | #- | #858 | #- |
| NPS | -44 | 36 | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
7 For All Mankind NPS by Gender
7 For All Mankind's NPS was rated -100 by both Female and Male customers on Comparably.
Male
-100
7 For All Mankind's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-100
7 For All Mankind's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
7 For All Mankind NPS by Ethnicity
7 For All Mankind's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
7 For All Mankind NPS by Usage
7 For All Mankind's NPS was rated -100 points by customers who have used 7 For All Mankind's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years -100 | Over 10 Years | -100 |
7 For All Mankind NPS vs. Competitors
Compared to its competitors, 7 For All Mankind's NPS is rated right below AG Adriano Goldschmied.
| COMPANY | NPS Score | |
|---|---|---|
| Madewell | 36 |
| AG Adriano Goldschmied | N/A |
| 7 For All Mankind | -44 |
7 For All Mankind Customer Reviews
Out of the 2 7 For All Mankind customer reviews 0 were positive and 2 were constructive. 7 For All Mankind customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
7 For All Mankind Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of 7 For All Mankind users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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7 For All Mankind Customer Loyalty Score by Gender
Female customers rated 7 For All Mankind's Customer Loyalty score 8% higher than Male customers.
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Male
70%
Yes
Female
78%
Yes
7 For All Mankind Customer Loyalty Score by Ethnicity
7 For All Mankind's Customer Loyalty score was rated 70% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of 7 For All Mankind.
70
out of 100
Caucasian
7 For All Mankind Customer Loyalty Score by Usage
7 For All Mankind's Customer Loyalty score was rated 64% by customers who have used 7 For All Mankind's products/services for Over 10 Years.
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7 For All Mankind Customer Loyalty vs. Competitors
Compared to its competitors, 7 For All Mankind's Customer Loyalty score is rated right above Madewell.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| 7 For All Mankind | 75% |
| Madewell | 71% |
| AG Adriano Goldschmied | N/A |
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7 For All Mankind Product Quality
2.2/5
7 For All Mankind has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
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7 For All Mankind Product Information
7 For All Mankind’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Tech
Fashion and Beauty
Quick Insights into 7 For All Mankind Product Quality
7 For All Mankind's Product Quality score was rated highest by Caucasian customers, and rated lowest by Male customers.
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Ranked 7 For All Mankind Product Quality the Highest
Ranked 7 For All Mankind Product Quality the Lowest
7 For All Mankind Product Quality Score by Gender
7 For All Mankind's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
7 For All Mankind Product Quality Score by Ethnicity
7 For All Mankind's Product Quality score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of 7 For All Mankind.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
7 For All Mankind Product Quality Score by Usage
7 For All Mankind's Product Quality score was rated 1.5 stars by customers who have used 7 For All Mankind's products/services for Over 10 Years.
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7 For All Mankind Product Quality vs. Competitors
Compared to its competitors, 7 For All Mankind's Product Quality score is rated right above AG Adriano Goldschmied, and is preceded by Madewell.
| COMPANY | Product Quality Score | |
|---|---|---|
| Madewell | 4.3/5 |
| 7 For All Mankind | 2.2/5 |
| AG Adriano Goldschmied | N/A |
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7 For All Mankind Pricing
7 For All Mankind ROI & Value For Money
2.3/5
7 For All Mankind has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
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Quick Insights into 7 For All Mankind ROI
7 For All Mankind's ROI score was rated highest by Caucasian customers, and rated lowest by Male customers.
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Ranked 7 For All Mankind ROI the Highest
Ranked 7 For All Mankind ROI the Lowest
7 For All Mankind ROI Score by Gender
7 For All Mankind's ROI score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
7 For All Mankind ROI Score by Ethnicity
7 For All Mankind's ROI score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of 7 For All Mankind.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
7 For All Mankind ROI Score by Usage
7 For All Mankind's ROI score was rated 1.5 stars by customers who have used 7 For All Mankind's products/services for Over 10 Years.
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7 For All Mankind Pricing vs. Competitors
Compared to its competitors, 7 For All Mankind's ROI score is rated right above AG Adriano Goldschmied, and is preceded by Madewell.
| COMPANY | Pricing Score | |
|---|---|---|
| Madewell | 3.8/5 |
| 7 For All Mankind | 2.3/5 |
| AG Adriano Goldschmied | N/A |
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7 For All Mankind Customer Satisfaction (CSAT)
7 For All Mankind Customer Satisfaction (CSAT) Score
26 / 100
7 For All Mankind has an overall Customer Satisfaction score of 26 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
13%
Satisfied
13%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
13%
Very Dissatisfied
54%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into 7 For All Mankind Customer Satisfaction
7 For All Mankind's Customer Satisfaction score was rated highest by Caucasian customers, and rated lowest by Male customers.
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Ranked 7 For All Mankind Customer Satisfaction the Highest
Ranked 7 For All Mankind Customer Satisfaction the Lowest
7 For All Mankind Customer Satisfaction Score by Gender
7 For All Mankind's Customer Satisfaction score was rated 0 by both Female and Male customers on Comparably.
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0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 75% |
7 For All Mankind Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
7 For All Mankind's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
83%
7 For All Mankind Customer Satisfaction Score by Usage
7 For All Mankind's Customer Satisfaction score was rated 0 points by customers who have used 7 For All Mankind's products/services for Over 10 Years.
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7 For All Mankind Customer Satisfaction vs. Competitors
Compared to its competitors, 7 For All Mankind's Customer Satisfaction score is rated right above AG Adriano Goldschmied, and is preceded by Madewell.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Madewell | 86% |
| 7 For All Mankind | 26% |
| AG Adriano Goldschmied | 0% |
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7 For All Mankind Customer Service
2.1/5
7 For All Mankind has an overall Customer Service score of 2.1 out of 5 stars rated by its users and customers.
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About 7 For All Mankind's Customer Service
Address
Rancho Cucamonga, CA 90221
Website
http://www.7forallmankind.com
Phone Number
323-406-5300
Quick Insights into 7 For All Mankind Customer Service
7 For All Mankind's Customer Service score was rated highest by Caucasian customers, and rated lowest by Male customers.
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Ranked 7 For All Mankind Customer Service the Highest
Ranked 7 For All Mankind Customer Service the Lowest
7 For All Mankind Customer Service Score by Gender
7 For All Mankind's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
7 For All Mankind Customer Service Score by Ethnicity
7 For All Mankind's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of 7 For All Mankind.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
7 For All Mankind Customer Service Score by Usage
7 For All Mankind's Customer Service score was rated 1.5 stars by customers who have used 7 For All Mankind's products/services for Over 10 Years.
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7 For All Mankind Customer Service vs. Competitors
Compared to its competitors, 7 For All Mankind's Customer Service score is rated right above AG Adriano Goldschmied, and is preceded by Madewell.
| COMPANY | Customer Service Score | |
|---|---|---|
| Madewell | 4/5 |
| 7 For All Mankind | 2.1/5 |
| AG Adriano Goldschmied | N/A |
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7 For All Mankind as an Employer
3.7/5
7 For All Mankind has a 3.7/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
7 For All Mankind scored a -44 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of 7 For All Mankind would recommend the brand to a friend. ENPS measures how likely 7 For All Mankind employees would recommend working at 7 For All Mankind to a friend.
Net Promoter Score
-44
NPS Score
| 25% | Promoters |
|---|---|
| 6% | Passive |
| 69% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
