0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Currency Capital
Marketing or Exec? Claim Your Free Account
About Currency Capital's Brand
Currency is the fastest growing financial services firm on the West Coast and we are revolutionizing the industry through our game changing technology. Among its major competitors, Currency Capital is ranked in 3rd place for NPS while Stripe is 1st, and American Express is 2nd.
Currency Capital Ranking
- #3 / 4 of its competitors
Currency Capital NPS
Currency Capital's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Currency Capital's customers would recommend using the product based on a scale of -100 to 100.
Currency Capital Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Currency Capital NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 0 | Jul 2023 | 0 |
How Other Brands Compare
Currency Capital is ranked third for NPS among its competitors. Stripe and American Express come in first and second, with Balboa Capital coming in at #4.
Currency Capital |  American Express |  Stripe |  Balboa Capital | |
| Global Ranking | #- | #62 | #133 | #- |
| NPS | 0 | 17 | 26 | -57 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $127.20B | $35.00B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Currency Capital NPS vs. Competitors
Compared to its competitors, Currency Capital's NPS is rated right above Social Capital, and is preceded by American Express.
| COMPANY | NPS Score | |
|---|---|---|
| Stripe | 26 |
| American Express | 17 |
| Currency Capital | 0 |
 | Social Capital | N/A |
| Balboa Capital | -57 |
