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NPS
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AccuQuote Insurance
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About AccuQuote Insurance's Brand
We sell life insurance. It's really that simple. So, if you're breathing and someone loves you - chances are, you want to get covered. Among its major competitors, AccuQuote Insurance is ranked in 2nd place for NPS while AIG is 1st, and True Blue Life Insurance is 3rd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
AccuQuote Insurance Ranking
- #2 / 4 of its competitors
AccuQuote Insurance NPS
AccuQuote Insurance's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether AccuQuote Insurance's customers would recommend using the product based on a scale of -100 to 100.
AccuQuote Insurance Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
AccuQuote Insurance NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 0 | Feb 2024 | 0 |
How Other Brands Compare
AccuQuote Insurance is ranked second for NPS among its competitors. AIG and True Blue Life Insurance come in first and third, with True Blue Life Insurance, Inc. coming in at #4.
AccuQuote Insurance |  AIG |  True Blue Life Insurance |  True Blue Life Insurance, Inc. | |
| Global Ranking | #- | #302 | #- | #- |
| NPS | 0 | 11 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $40.99B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AccuQuote Insurance NPS vs. Competitors
Compared to its competitors, AccuQuote Insurance's NPS is rated right above True Blue Life Insurance, Inc., and is preceded by AIG.
| COMPANY | NPS Score | |
|---|---|---|
| AIG | 11 |
| AccuQuote Insurance | 0 |
| True Blue Life Insurance, Inc. | N/A |
AccuQuote Insurance Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of AccuQuote Insurance users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
AccuQuote Insurance Customer Loyalty vs. Competitors
Compared to its competitors, AccuQuote Insurance's Customer Loyalty score is rated right above AIG.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| AccuQuote Insurance | 100% |
| AIG | 64% |
| True Blue Life Insurance, Inc. | N/A |
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AccuQuote Insurance Product Quality
4/5
AccuQuote Insurance has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock AccuQuote Insurance's overall Product Quality score rated by its users and customers.
AccuQuote Insurance Product Information
AccuQuote Insurance’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.accuquote.com/
- Company Size
- 51-200 Employees
Industry
Insurance
AccuQuote Insurance Product Quality vs. Competitors
Compared to its competitors, AccuQuote Insurance's Product Quality score is rated right above AIG.
| COMPANY | Product Quality Score | |
|---|---|---|
| AccuQuote Insurance | 4/5 |
| AIG | 3.3/5 |
| True Blue Life Insurance, Inc. | N/A |
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AccuQuote Insurance Pricing
AccuQuote Insurance ROI & Value For Money
4/5
AccuQuote Insurance has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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AccuQuote Insurance Pricing vs. Competitors
Compared to its competitors, AccuQuote Insurance's ROI score is rated right above AIG.
| COMPANY | Pricing Score | |
|---|---|---|
| AccuQuote Insurance | 4/5 |
| AIG | 3.4/5 |
| True Blue Life Insurance, Inc. | N/A |
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AccuQuote Insurance Customer Satisfaction (CSAT)
AccuQuote Insurance Customer Satisfaction (CSAT) Score
100 / 100
AccuQuote Insurance has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
AccuQuote Insurance Customer Satisfaction vs. Competitors
Compared to its competitors, AccuQuote Insurance's Customer Satisfaction score is rated right above AIG.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| AccuQuote Insurance | 100% |
| AIG | 58% |
| True Blue Life Insurance, Inc. | 0% |
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AccuQuote Insurance Customer Service
4/5
AccuQuote Insurance has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About AccuQuote Insurance's Customer Service
Address
1400 South Wolf Road Building 500, Wheeling, IL 60090-6588
Website
http://www.accuquote.com/
Phone Number
800-442-9889
AccuQuote Insurance's Social Links
AccuQuote Insurance Customer Service vs. Competitors
Compared to its competitors, AccuQuote Insurance's Customer Service score is rated right above AIG.
| COMPANY | Customer Service Score | |
|---|---|---|
| AccuQuote Insurance | 4/5 |
| AIG | 3.3/5 |
| True Blue Life Insurance, Inc. | N/A |
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Consumer vs. Employees
AccuQuote Insurance scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of AccuQuote Insurance would recommend the brand to a friend. ENPS measures how likely AccuQuote Insurance employees would recommend working at AccuQuote Insurance to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
